I am a results-driven communications and membership professional with over 15 years of experience building engagement, optimizing operations, and leading cross-functional projects in fast-paced environments. I excel at fostering relationships, streamlining administrative systems, and enhancing member value through effective outreach and communications strategies.

I am a results-driven communications and membership professional with over 15 years of experience building engagement, optimizing operations, and leading cross-functional projects in fast-paced environments. I excel at fostering relationships, streamlining administrative systems, and enhancing member value through effective outreach and communications strategies.

Available to hire

I am a results-driven communications and membership professional with over 15 years of experience building engagement, optimizing operations, and leading cross-functional projects in fast-paced environments.

I excel at fostering relationships, streamlining administrative systems, and enhancing member value through effective outreach and communications strategies.

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Experience Level

Intermediate
Intermediate

Work Experience

Membership & Communications Manager at Sign Association of Canada
January 1, 2023 - November 1, 2025
Led national membership communications and engagement strategies to improve retention and recruitment. Managed digital content, newsletters, and promotional campaigns for major national events. Enhanced member experience through improved communication workflows and branding consistency. Collaborated with chapters, committees, and leadership on strategic messaging.
Permits & Sales Coordinator at Steel Art Signs Corp.
January 1, 2017 - Present
Managed permit timelines and communications with municipal authorities. Identified operational inefficiencies and recommended improvements. Ensured compliance with regulatory standards and streamlined internal processes. Trained administrative personnel and supported business analysis efforts.
Front of House Manager at Ambiyan Restaurant & Bar
January 1, 2012 - January 1, 2017
Managed reservations, guest flow, and staff operations. Oversaw inventory management and purchasing. Ensured high customer satisfaction through professional issue resolution.

Education

Bachelor of Arts at Ryerson University
January 1, 2013 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Non-Profit Organization, Professional Services, Media & Entertainment