Lead Executive (Manufacturing) at Parker Hannifin

Handles web chat platform for India, ASEAN countries and Australia & New Zealand; responds to customer queries with timely and accurate information; identifies customer needs and forwards leads to appropriate teams; maintains CRM records and supports onboarding and follow-up.

Background Verification Specialist at Sterling Talent Solutions

Performs background checks on candidates and employees, verifies accuracy and completeness of reports, communicates findings to clients, resolves discrepancies, and escalates complex cases.

Sales Executive (EdTech) at Toppr Technologies Pvt. Ltd

Guides students and parents toward effective learning solutions, communicates value proposition, builds onboarding routes, and supports enrollment processes.

Sales Executive (E-commerce) at Heaxware BPS

Achieves sales targets, develops promotional campaigns to drive product awareness, collaborates with category management to optimize product listings and drive conversions.

Tele-sales Officer at ICICI Lombard

Contacts potential or existing customers to inform them about ICICI Lombard products and services using scripts; answers product queries; processes orders and payments; handles grievances and escalations.

AI Annotation Specialist at Telus Digital

Accumulated four years of specialized experience in data annotation for initiatives like Project Sonic (multimodal labeling across social media, audio, video, photos, surveys) and image/video annotation; improved data accuracy and project delivery timelines.

Background Verification Specialist at Sterling Talent Solutions

Performs background checks on candidates and employees using Sterling Talent Solutions platform and tools. Verifies accuracy and completeness of background check reports and documents. Communicates with candidates, clients, and third-party sources to obtain and confirm information. Resolves issues or discrepancies in background check results and escalates complex cases to appropriate teams. Responds to customer queries and requests in a timely and professional manner via web chat, email or phone. Identifies customer needs and helps them use features of Sterling's products and services. Troubleshoots and reports any issues with the platform and tools. Updates internal databases and systems with information about customer interactions and feedback. Follows up with customers to ensure satisfaction and loyalty. Assists in training new background checks specialists and web chat support staff.

Sales Executive (EDTech) at Toppro Technologies Pvt. Ltd

Guiding students and parents toward effective learning solutions. Engaging with prospective users to understand educational needs and recommend suitable Toppro offerings. Communicating the value proposition and benefits of the platform. Building rapport and providing ongoing support throughout enrollment. Achieving sales targets while empowering students on their learning journey.