I'm a freelancer who specializes in E-commerce Analysis, Digital Marketing and Customer Service. With over 8 years of diverse experience, I bring a strong blend of expertise in digital marketing, e-commerce analysis, and customer service. I am a certified digital marketer proficient in Google Ads, Google Analytics 4, SEO, SEM, and email marketing using tools like Mailchimp. I am skilled in managing e-commerce operations across multiple platforms including Amazon Seller Central, Walmart Seller Central, Kogan, Shopify, and more. I excel in analyzing e-commerce performance, and optimizing strategies for growth. In addition to my marketing expertise, I have a solid background in customer service, specializing in de-escalating issues, handling grievances, facilitating onboarding, and managing reservations across platforms like Freshdesk, Zoho, and Zendesk. Adept in Microsoft Excel and Google Workspace, I possess strong problem-solving abilities and am capable of managing multiple tasks with precision. **Employment and project experience** **E-commerce** Redsol Pvt Ltd. _Jun 2024 - Feb 2025_ **Sr. Selling Partner Support** Amazon. _Nov 2021 - Jan 2024 **Sr. Sales Associate** Reliance Digital. _Dec 2019 - Nov 2021 **Customer Service Officer** IndiGo Airlines. _Jan 2019 - Dec 2019 **Customer Service Associate** Jet Airways. _Mar 2018 - Oct 2018 **Process Associate** Tata Consultancy Services. _Mar 2016 - Feb 2018…I'm a freelancer who specializes in E-commerce Analysis, Digital Marketing and Customer Service. With over 8 years of diverse experience, I bring a strong blend of expertise in digital marketing, e-commerce analysis, and customer service. I am a certified digital marketer proficient in Google Ads, Google Analytics 4, SEO, SEM, and email marketing using tools like Mailchimp. I am skilled in managing e-commerce operations across multiple platforms including Amazon Seller Central, Walmart Seller Central, Kogan, Shopify, and more. I excel in analyzing e-commerce performance, and optimizing strategies for growth. In addition to my marketing expertise, I have a solid background in customer service, specializing in de-escalating issues, handling grievances, facilitating onboarding, and managing reservations across platforms like Freshdesk, Zoho, and Zendesk. Adept in Microsoft Excel and Google Workspace, I possess strong problem-solving abilities and am capable of managing multiple tasks with precision. **Employment and project experience** **E-commerce** Redsol Pvt Ltd. _Jun 2024 - Feb 2025_ **Sr. Selling Partner Support** Amazon. _Nov 2021 - Jan 2024 **Sr. Sales Associate** Reliance Digital. _Dec 2019 - Nov 2021 **Customer Service Officer** IndiGo Airlines. _Jan 2019 - Dec 2019 **Customer Service Associate** Jet Airways. _Mar 2018 - Oct 2018 **Process Associate** Tata Consultancy Services. _Mar 2016 - Feb 2018WWWW…