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I am a motivated and personable professional with a BS in Computer Science and an Associate's in Culinary Arts. I bring a unique blend of technical support, customer engagement, and hospitality experience, with an eye for detail and a passion for helping others reach their goals. I thrive on clear communication, thoughtful troubleshooting, and creating positive experiences—whether assisting customers online, supporting software users, or crafting art and design projects. I'm excited to apply my diverse background to collaborate, learn, and grow.…I am a motivated and personable professional with a BS in Computer Science and an Associate's in Culinary Arts. I bring a unique blend of technical support, customer engagement, and hospitality experience, with an eye for detail and a passion for helping others reach their goals. I thrive on clear communication, thoughtful troubleshooting, and creating positive experiences—whether assisting customers online, supporting software users, or crafting art and design projects. I'm excited to apply my diverse background to collaborate, learn, and grow.

Taylor Mason

Web Designer, Graphic Designer, Illustrator, +2

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I am a motivated and personable professional with a BS in Computer Science and an Associate's in Culinary Arts. I bring a unique blend of technical support, customer engagement, and hospitality experience, with an eye for detail and a passion for helping others reach their goals. I thrive on clear communication, thoughtful troubleshooting, and creating positive experiences—whether assisting customers online, supporting software users, or crafting art and design projects. I'm excited to apply my diverse background to collaborate, learn, and grow.…I am a motivated and personable professional with a BS in Computer Science and an Associate's in Culinary Arts. I bring a unique blend of technical support, customer engagement, and hospitality experience, with an eye for detail and a passion for helping others reach their goals. I thrive on clear communication, thoughtful troubleshooting, and creating positive experiences—whether assisting customers online, supporting software users, or crafting art and design projects. I'm excited to apply my diverse background to collaborate, learn, and grow.

Available to hire

I am a motivated and personable professional with a BS in Computer Science and an Associate’s in Culinary Arts. I bring a unique blend of technical support, customer engagement, and hospitality experience, with an eye for detail and a passion for helping others reach their goals.

I thrive on clear communication, thoughtful troubleshooting, and creating positive experiences—whether assisting customers online, supporting software users, or crafting art and design projects. I’m excited to apply my diverse background to collaborate, learn, and grow.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

DaVinci Resolve Studio

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Cashier at Love Liquors

September 1, 2025 - Present

Delivered excellent customer service, handled POS transactions, and organized inventory.

Technical Support Specialist at Conduent Business Services LLC

July 1, 2024 - May 31, 2025

Provided first-line support and notated detailed technical documentation reporting issues for users experiencing login, portal, or navigation issues, using research and analysis to confirm and find resolution. Maintained timely and empathetic communication while resolving technical concerns. Ensured compliance with data privacy. Guided users through troubleshooting, testing and replicating reported issues, and software usage.

Line Cook at K1&Bobapop

October 1, 2022 - February 29, 2024

Applied process-oriented thinking, team communication, and time management in a fast-paced kitchen environment. Trained new team members on procedures and inventory practices.

Artist/Designer at Freelance Artist

July 1, 2015 - August 31, 2022

Designed custom, detailed artwork; Managed client communications and deadlines; Organized projects and collaborated with clients on products to ensure desired outcome without sacrificing quality.

Assistant Web Designer at JMasonArt

November 1, 2019 - June 30, 2022

Assisted in designing and maintaining small business websites. Aided in backend testing of web pages and reporting issues. Managed client communications and collaborated on branding strategies.

Sales Associate at Bealls, Stage Stores

July 1, 2017 - August 31, 2019

Delivered personalized customer service and handled POS transactions and inventory.