I am a strategic Operations Manager with over 20 years of experience in high-stakes production and industrial environments. I focus on P&L management, supply chain optimization, and fostering a Safety First culture, while troubleshooting complex bottlenecks and leading cross-functional teams to achieve On-Time Delivery goals. Throughout my career, I have driven continuous improvement, reduced production costs and lead times, and maintained product quality. I align Inside and Outside Sales with Operations to secure high-value contracts, and I uphold 100% safety compliance across teams and contractors.…

Theodore Bender

I am a strategic Operations Manager with over 20 years of experience in high-stakes production and industrial environments. I focus on P&L management, supply chain optimization, and fostering a Safety First culture, while troubleshooting complex bottlenecks and leading cross-functional teams to achieve On-Time Delivery goals. Throughout my career, I have driven continuous improvement, reduced production costs and lead times, and maintained product quality. I align Inside and Outside Sales with Operations to secure high-value contracts, and I uphold 100% safety compliance across teams and contractors.…

Available to hire

I am a strategic Operations Manager with over 20 years of experience in high-stakes production and industrial environments. I focus on P&L management, supply chain optimization, and fostering a Safety First culture, while troubleshooting complex bottlenecks and leading cross-functional teams to achieve On-Time Delivery goals.

Throughout my career, I have driven continuous improvement, reduced production costs and lead times, and maintained product quality. I align Inside and Outside Sales with Operations to secure high-value contracts, and I uphold 100% safety compliance across teams and contractors.

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Work Experience

Operations Manager / Production Supervisor at Flowserve Corporation
February 1, 2020 - Present
Led P&L excellence for the Quick Response Center; developed continuous improvement initiatives reducing production costs and lead times by 15% while improving product quality. Streamlined order entry and quotation processes to ensure 100% of orders are processed within a 48-hour window. Served as the technical bridge between Inside/Outside Sales and Operations, supporting application strategies for high-value contracts. Fostered a zero-incident safety culture with 100% compliance to corporate safety protocols.
Console Operator at Philadelphia Energy Solutions, LLC
January 1, 2008 - February 1, 2020
Managed daily movement and strategy for ~120,000 bbl of product and feedstock with real-time yield optimization. Cross-referenced lab samples, activity reports, and real-time analyzers to adjust refining processes and maintain product specifications. Led troubleshooting for complex unit upsets, ensuring minimal downtime and environmental compliance.
Console Operator at Sunoco
August 1, 2006 - January 1, 2011
Monitored console operations for refining processes, ensuring safe and efficient operation across multiple units.
Operator at Philadelphia Energy Solutions, LLC
August 1, 2006 - January 1, 2008
Monitored and maintained three refining units and an extensive tank field; performed critical inspections of rotating equipment, vessels, and towers to identify and mitigate mechanical risks and leaks.

Education

Bachelor of Science at West Chester University of Pennsylvania
January 11, 2030 - March 22, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Manufacturing, Energy & Utilities, Other