Theodore Bender
I am a strategic Operations Manager with over 20 years of experience in high-stakes production and industrial environments.
About
I am a strategic Operations Manager with over 20 years of experience in high-stakes production and industrial environments. I focus on P&L management, supply chain optimization, and fostering a Safety First culture, while troubleshooting complex bottlenecks and leading cross-functional teams to achieve On-Time Delivery goals.
Throughout my career, I have driven continuous improvement, reduced production costs and lead times, and maintained product quality. I align Inside and Outside Sales with Operations to secure high-value contracts, and I uphold 100% safety compliance across teams and contractors.
- 20 years' experience
- Joined March 2026
Industry experience
- Manufacturing
- Energy & Utilities
- Other
More experts in Philadelphia, United States
Work experience· 4 roles
Led P&L excellence for the Quick Response Center; developed continuous improvement initiatives reducing production costs and lead times by 15% while improving product quality. Streamlined order entry and quotation processes to ensure 100% of orders are processed within a 48-hour window. Served as the technical bridge between Inside/Outside Sales and Operations, supporting application strategies for high-value contracts. Fostered a zero-incident safety culture with 100% compliance to corporate safety protocols.
Managed daily movement and strategy for ~120,000 bbl of product and feedstock with real-time yield optimization. Cross-referenced lab samples, activity reports, and real-time analyzers to adjust refining processes and maintain product specifications. Led troubleshooting for complex unit upsets, ensuring minimal downtime and environmental compliance.
Monitored console operations for refining processes, ensuring safe and efficient operation across multiple units.
Education
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