I am a strategic Operations Manager with over 20 years of experience in high-stakes production and industrial environments. I focus on P&L management, supply chain optimization, and fostering a Safety First culture, while troubleshooting complex bottlenecks and leading cross-functional teams to achieve On-Time Delivery goals. Throughout my career, I have driven continuous improvement, reduced production costs and lead times, and maintained product quality. I align Inside and Outside Sales with Operations to secure high-value contracts, and I uphold 100% safety compliance across teams and contractors.…

Theodore Bender

I am a strategic Operations Manager with over 20 years of experience in high-stakes production and industrial environments. I focus on P&L management, supply chain optimization, and fostering a Safety First culture, while troubleshooting complex bottlenecks and leading cross-functional teams to achieve On-Time Delivery goals. Throughout my career, I have driven continuous improvement, reduced production costs and lead times, and maintained product quality. I align Inside and Outside Sales with Operations to secure high-value contracts, and I uphold 100% safety compliance across teams and contractors.…

Available to hire

I am a strategic Operations Manager with over 20 years of experience in high-stakes production and industrial environments. I focus on P&L management, supply chain optimization, and fostering a Safety First culture, while troubleshooting complex bottlenecks and leading cross-functional teams to achieve On-Time Delivery goals.

Throughout my career, I have driven continuous improvement, reduced production costs and lead times, and maintained product quality. I align Inside and Outside Sales with Operations to secure high-value contracts, and I uphold 100% safety compliance across teams and contractors.

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Work Experience

Operations Manager / Production Supervisor at Flowserve Corporation
February 1, 2020 - Present
Led P&L excellence for the Quick Response Center; developed continuous improvement initiatives reducing production costs and lead times by 15% while improving product quality. Streamlined order entry and quotation processes to ensure 100% of orders are processed within a 48-hour window. Served as the technical bridge between Inside/Outside Sales and Operations, supporting application strategies for high-value contracts. Fostered a zero-incident safety culture with 100% compliance to corporate safety protocols.
Console Operator at Philadelphia Energy Solutions, LLC
January 1, 2008 - February 1, 2020
Managed daily movement and strategy for ~120,000 bbl of product and feedstock with real-time yield optimization. Cross-referenced lab samples, activity reports, and real-time analyzers to adjust refining processes and maintain product specifications. Led troubleshooting for complex unit upsets, ensuring minimal downtime and environmental compliance.
Operator at Philadelphia Energy Solutions, LLC
August 1, 2006 - January 1, 2008
Monitored and maintained three refining units and an extensive tank field; performed critical inspections of rotating equipment, vessels, and towers to identify and mitigate mechanical risks and leaks.
Console Operator at Sunoco
August 1, 2006 - January 1, 2011
Monitored console operations for refining processes, ensuring safe and efficient operation across multiple units.

Education

Bachelor of Science at West Chester University of Pennsylvania
January 11, 2030 - March 22, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Manufacturing, Energy & Utilities, Other