Available to hire
Hello! I’m Teeneva Gopie, a customer service and operations professional with over 8 years of experience in cashiering, supervision, and customer relations. I thrive in fast-paced environments and I’m passionate about improving daily operations and delivering excellent customer care.
I have hands-on experience resolving customer concerns, supervising staff, and handling transactions with accuracy while maintaining confidentiality. I’m motivated, detail-oriented, and ready to contribute to a team that values efficiency and customer satisfaction.
Experience Level
Language
English
Fluent
Work Experience
Customer Relations at Iqor Trinidad Limited
January 1, 2025 - October 12, 2025Built and maintained strong relationships with customers through attentive and personalized service. Handled inquiries, complaints, and feedback with professionalism to ensure customer satisfaction. Assisted in resolving conflicts by identifying issues and offering effective solutions. Maintained accurate records of customer interactions to support service improvements. Consistently achieved high customer satisfaction ratings by delivering timely and effective support.
Supervisor at L's Hardware
January 1, 2022 - October 12, 2025Monitored inventory levels, coordinated stock replenishment, and minimized shortages. Resolved customer complaints and issues promptly, ensuring high satisfaction levels. Supervised daily store operations, ensuring smooth workflow and adherence to company policies. Advised customers on product selection and provided expert knowledge on hardware supplies.
Cashier at Cunupia Pharmacy
January 1, 2020 - October 12, 2025Accurately processed an average of 100+ daily customer transactions including cash, debit, and credit payments. Assisted customers with inquiries on product availability, pricing, and basic pharmacy information. Maintained accurate cash drawer balances by reconciling daily sales and deposits. Handled prescriptions and over-the-counter purchases with confidentiality and attention to detail.
Customer Relations at Iqor Trinidad Limited
January 1, 2025 - October 23, 2025Built and maintained strong relationships with customers through attentive and personalized service. Handled inquiries, complaints, and feedback with professionalism to ensure customer satisfaction. Assisted in resolving conflicts by identifying issues and offering effective solutions. Maintained accurate records of customer interactions to support service improvements. Consistently achieved high customer satisfaction ratings by delivering timely and effective support.
Supervisor at L's Hardware
January 1, 2022 - October 23, 2025Monitored inventory levels, coordinated stock replenishment, and minimized shortages. Resolved customer complaints and issues promptly, ensuring high satisfaction levels. Supervised daily store operations, ensuring smooth workflow and adherence to company policies. Advised customers on product selection and provided expert knowledge on hardware supplies.
Cashier at Cunupia Pharmacy
January 1, 2020 - October 23, 2025Accurately processed an average of 100+ daily customer transactions including cash, debit, and credit payments. Assisted customers with inquiries on product availability, pricing, and basic pharmacy information. Maintained accurate cash drawer balances by reconciling daily sales and deposits. Handled prescriptions and over-the-counter purchases with confidentiality and attention to detail.
Education
High School at St. Charles High School
January 11, 2030 - October 12, 2025Upper Level Educational Institute – English A, Principles of Accounts, Human and Social Biology, Principles of Business, Mathematics, Social Studies at Upper Level Educational Institute
January 11, 2030 - October 12, 2025High School (Forms 1-3) at St. Charles High School
January 11, 2030 - October 23, 2025Upper Level Educational Institute - General Education at Upper Level Educational Institute
January 11, 2030 - October 23, 2025Qualifications
Industry Experience
Retail, Healthcare, Professional Services, Consumer Goods
Experience Level
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager today.