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I am a driven graphic design professional with over 6 years of experience in marketing-focused design. I specialize in social media banners, brochures, advertising, and infographics that boost brand awareness and engagement. I pay close attention to detail, stay current with design trends, and collaborate with marketing, sales, and product teams to deliver visually compelling work that meets client goals and enhances satisfaction.…I am a driven graphic design professional with over 6 years of experience in marketing-focused design. I specialize in social media banners, brochures, advertising, and infographics that boost brand awareness and engagement. I pay close attention to detail, stay current with design trends, and collaborate with marketing, sales, and product teams to deliver visually compelling work that meets client goals and enhances satisfaction.

Tejal Rawat

Graphic Designer, Motion Graphic Designer, Designer, +5

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I am a driven graphic design professional with over 6 years of experience in marketing-focused design. I specialize in social media banners, brochures, advertising, and infographics that boost brand awareness and engagement. I pay close attention to detail, stay current with design trends, and collaborate with marketing, sales, and product teams to deliver visually compelling work that meets client goals and enhances satisfaction.…I am a driven graphic design professional with over 6 years of experience in marketing-focused design. I specialize in social media banners, brochures, advertising, and infographics that boost brand awareness and engagement. I pay close attention to detail, stay current with design trends, and collaborate with marketing, sales, and product teams to deliver visually compelling work that meets client goals and enhances satisfaction.

Available to hire

I am a driven graphic design professional with over 6 years of experience in marketing-focused design. I specialize in social media banners, brochures, advertising, and infographics that boost brand awareness and engagement.

I pay close attention to detail, stay current with design trends, and collaborate with marketing, sales, and product teams to deliver visually compelling work that meets client goals and enhances satisfaction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Hindi

Fluent

Work Experience

Customer Service Representative (Fido/Rogers) at Tech Mahindra, Toronto, Canada

February 1, 2025 - January 31, 2026

Promoted and facilitated Rogers Mastercard applications, clearly explaining credit card benefits, terms, and rewards to drive adoption. Upsold financial and telecom products, aligning solutions with customer needs to maximise account value. Conducted authentication procedures to protect account integrity and ensure privacy compliance. Handled account and billing inquiries, processed payments, and explained charges with accuracy. Resolved payment issues and service concerns with empathy, contributing to high customer satisfaction. Consistently met upsell targets, call quality, and CSAT metrics.

Financial Services Customer Representative at Teleperformance, Toronto, Canada

September 1, 2024 - February 28, 2025

Provided exceptional service to over 200 clients daily, identifying banking needs and recommending solutions, resulting in a 20% increase in client satisfaction scores. Streamlined the credit card setup process by 30%, improving onboarding efficiency. Processed transactions and applications with 100% accuracy, adhering to AML/KYC standards. Developed educational content to improve product understanding and engagement by 15%. Led a 'Customer First' initiative reducing complaints by 10% and improving retention by 12%.

Senior Graphic Designer at Master Software Solutions, Chandigarh, India

June 1, 2021 - February 29, 2024

Designed daily LinkedIn posts and supported growth from 80 to 600 followers in 5 months. Collaborated with marketing and sales, ensuring clear cross-team communication. Improved customer experience through designs aligned to client requirements, increasing satisfaction by 30%. Developed engaging content to drive online traffic and campaigns, including emails and newsletters, contributing to higher engagement and conversions.

Graphic Designer | Motion Graphic Designer at 360 Realtors, Gurugram, India

August 1, 2019 - September 30, 2020

Attended client meetings to discuss expectations and outcomes, translating vision into design while adhering to best practices. Ensured timely delivery and alignment with client aesthetics. Proactively reduced delivery time by 25% through problem-solving and efficient workflows, boosting brand reputation.

Motion Graphic Artist at Toolbox Studios, Pune, India

April 1, 2018 - April 30, 2019

Collected client data to visualize and develop innovative graphic designs. Worked across a range of media and software to ensure accurate communications. Generated ideas and layouts, incorporating client feedback to meet requirements and maintain a consistent brand perception.

Graphic Designer at Technotronics, Chandigarh, India

April 1, 2017 - January 31, 2018

Interacted with clients to understand design requirements and provided design direction. Improved product development by 63% through client brainstorming and collaborative innovation. Ensured timely order fulfillment and coordinated with clients for feedback and changes.