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Hi, I'm Temitope Toheeb Olowomojuore, an empathetic and detail-oriented customer support professional based in Osogbo, Osun State, Nigeria. I have 3+ years of experience resolving client inquiries via chat, email, and phone, and I am passionate about building strong customer relationships and representing brands with professionalism and care. I am skilled in using CRM tools (Zendesk, HubSpot) and digital communication platforms to deliver efficient, human-centered support, while also pursuing freelance video editing and content creation to support brands with engaging storytelling.…Hi, I'm Temitope Toheeb Olowomojuore, an empathetic and detail-oriented customer support professional based in Osogbo, Osun State, Nigeria. I have 3+ years of experience resolving client inquiries via chat, email, and phone, and I am passionate about building strong customer relationships and representing brands with professionalism and care. I am skilled in using CRM tools (Zendesk, HubSpot) and digital communication platforms to deliver efficient, human-centered support, while also pursuing freelance video editing and content creation to support brands with engaging storytelling.

Temitope Toheeb Olowomojuore

Video Editor, Content Creator, Content Designer, +2

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Hi, I'm Temitope Toheeb Olowomojuore, an empathetic and detail-oriented customer support professional based in Osogbo, Osun State, Nigeria. I have 3+ years of experience resolving client inquiries via chat, email, and phone, and I am passionate about building strong customer relationships and representing brands with professionalism and care. I am skilled in using CRM tools (Zendesk, HubSpot) and digital communication platforms to deliver efficient, human-centered support, while also pursuing freelance video editing and content creation to support brands with engaging storytelling.…Hi, I'm Temitope Toheeb Olowomojuore, an empathetic and detail-oriented customer support professional based in Osogbo, Osun State, Nigeria. I have 3+ years of experience resolving client inquiries via chat, email, and phone, and I am passionate about building strong customer relationships and representing brands with professionalism and care. I am skilled in using CRM tools (Zendesk, HubSpot) and digital communication platforms to deliver efficient, human-centered support, while also pursuing freelance video editing and content creation to support brands with engaging storytelling.

Available to hire

Hi, I’m Temitope Toheeb Olowomojuore, an empathetic and detail-oriented customer support professional based in Osogbo, Osun State, Nigeria. I have 3+ years of experience resolving client inquiries via chat, email, and phone, and I am passionate about building strong customer relationships and representing brands with professionalism and care.

I am skilled in using CRM tools (Zendesk, HubSpot) and digital communication platforms to deliver efficient, human-centered support, while also pursuing freelance video editing and content creation to support brands with engaging storytelling.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

DaVinci Resolve Studio

Intermediate

Final Cut Pro X

Intermediate

Work Experience

Communication and Client management at Self-employed

February 1, 2022 - Present

Communicated with clients to clarify project needs and provide timely updates, demonstrating customer service and project ownership. Managed multiple client accounts simultaneously, maintaining high satisfaction and repeat engagement.

Video Editor and Content Creator at Self-employed

March 1, 2024 - Present

Assisted contents creators and brands in producing engaging video stories for marketing and education. Demonstrated creativity, communication, and organization in project management and delivery.

Customer Service & Business Development Officer at Seaprime Nigeria Limited, Lagos State

February 1, 2021 - Present

Delivered responsive, solutions-focused customer support that improved client satisfaction ratings and reduced complaint resolution time by 30%. Cultivated and maintained long-term client relationships, contributing to a 25% increase in customer retention and repeat business. Identified and converted new business opportunities through market outreach and client engagement, helping boost overall revenue growth and brand visibility.

IT Instructor & Administrative Support at TOK Ventures Computer Centre, OAU, Ile-Ife

March 1, 2016 - Present

Assisted customers with technical support and service inquiries, ensuring satisfaction. Delivered training in Microsoft Office (Word, Excel, PowerPoint), enhancing customer digital literacy. Managed administrative duties such as handling client records, scheduling, and follow-ups.