I’m a Senior Product Designer with a PhD-trained research background, and I love bridging deep user insight with end-to-end product design—especially in fintech. I’ve led UX research and usability testing, translated findings into clear information architecture, and designed user flows and interfaces that help people get work done with confidence. Most recently, I designed a net-new in-app chargeback management feature for merchants, replacing a third-party tool through rigorous research and usability testing validation. I also customize design systems to align with brand and product needs, collaborate cross-functionally in lean teams, and help build repeatable UX research practices that strengthen product decision-making.…I’m a Senior Product Designer with a PhD-trained research background, and I love bridging deep user insight with end-to-end product design—especially in fintech. I’ve led UX research and usability testing, translated findings into clear information architecture, and designed user flows and interfaces that help people get work done with confidence. Most recently, I designed a net-new in-app chargeback management feature for merchants, replacing a third-party tool through rigorous research and usability testing validation. I also customize design systems to align with brand and product needs, collaborate cross-functionally in lean teams, and help build repeatable UX research practices that strengthen product decision-making.WWWW…