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Resourceful and detail-oriented professional with over 5 years of combined experience in administrative support, virtual assistance, and technical operations. Skilled at supporting executives, managing schedules, coordinating meetings, and streamlining workflows using Microsoft 365, Teams, Jira, Confluence, and various CRM/LMS platforms to ensure smooth business operations.…

Tershia Isaacs

Production Manager, Production Coordinator, Content Producer, +2

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Resourceful and detail-oriented professional with over 5 years of combined experience in administrative support, virtual assistance, and technical operations. Skilled at supporting executives, managing schedules, coordinating meetings, and streamlining workflows using Microsoft 365, Teams, Jira, Confluence, and various CRM/LMS platforms to ensure smooth business operations.…

Available to hire

Resourceful and detail-oriented professional with over 5 years of combined experience in administrative support, virtual assistance, and technical operations.

Skilled at supporting executives, managing schedules, coordinating meetings, and streamlining workflows using Microsoft 365, Teams, Jira, Confluence, and various CRM/LMS platforms to ensure smooth business operations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Administrative Assistant

January 1, 2018 - January 1, 2022

Delivered online training and support using Zoom, Teams, and LMS platforms. Assisted learners with online platforms and provided tech troubleshooting for course access. Developed and managed digital resources, lesson plans, and interactive content. Managed executive calendars, coordinated internal and external appointments, and provided direct support to senior leadership. Assisted with CRM updates, pipeline maintenance, and monitoring of pipeline activities. Conducted light research, summarized findings, and prepared briefing materials for executives. Coordinated cross-functional teams and special projects; streamlined workflows and optimized tools such as Teams and LMS platforms.

Remote ESL Teacher & E-Learning Specialist at Global Clients (Remote)

January 1, 2015 - January 1, 2021

Delivered ESL instruction and e-learning support; calendar and inbox management; event and travel planning; cross-functional coordination; CRM & pipeline onboarding; created training materials; led online workshops; and supported LMS-based learning solutions for clients.