Available to hire
I’m Tesfaye Shiferaw. a dynamic communications and public-sector management specialist with 13 years of leadership experience. I drive strategic communication, governance reform, and public trust initiatives across complex government and private-sector environments, translating policy into clear public engagement and strengthening accountability through structured feedback and reporting.
Throughout my career in Addis Ababa, I’ve led multi-stakeholder relationships and modernized service delivery by introducing practical systems for better coordination, transparency, and efficiency. From managing civil registration and resident services to handling governance and complaints, I focus on clear messaging, media and public outreach, and capacity building that helps organizations perform better and communities receive more responsive services.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Amharic
Fluent
Oromo
Fluent
Work Experience
Strategy And Communication Director at Dina Investment Group
May 1, 2025 - April 1, 2026Developed and executed a comprehensive communication strategy to enhance corporate reputation, brand visibility, and stakeholder engagement.
Office Head, Manager's Pool (Finance & Administration) at Yeka Sub-City Administration
August 1, 2024 - May 1, 2025Directed financial operations and administrative coordination, streamlining workflows to improve inter-departmental efficiency and public service delivery. Implemented systems to optimize resource allocation and reporting procedures.
Office Head, Good Governance & Complaints Office at Yeka Sub-City Administration
February 1, 2024 - August 1, 2024Managed the citizen grievance mechanism, strengthening accountability and transparency through structured complaint resolution processes. Enhanced stakeholder trust by fostering dialogue and improving feedback loops between the administration and the public.
Office Head, Civil Registration & Residents Service at Yeka Sub-City Administration
October 1, 2023 - February 1, 2024Oversaw vital civil registration systems, ensuring data integrity and regulatory compliance. Piloted digital tracking solutions that reduced processing times and improved service accessibility for residents.
Office Head, Communication Affairs Office at Yeka Sub-City Administration
February 1, 2021 - October 1, 2023Led strategic communication, media relations, and public outreach for the Sub-City. Designed and coordinated development-focused communication campaigns that translated government policies into clear public messages. Served as a primary spokesperson and managed relationships with key media outlets.
Office Head, Youth & Voluntary Coordination Office at Yeka Sub-City Administration
November 1, 2020 - February 1, 2021Designed and launched community engagement and volunteer programs targeting youth development. Forged strategic partnerships with NGOs and civic institutions to expand program reach and impact.
PR Expert, Waliif Education S.C. at Waliif Education S.C.
September 1, 2018 - January 1, 2020Managed corporate branding and public relations strategy to elevate institutional market presence. Led targeted media communications and stakeholder outreach to increase enrollment and community engagement.
PR Expert, Wallif Education S.C. at Wallif Education S.C.
September 1, 2018 - January 1, 2020Managed corporate branding and public relations strategy to elevate the institution’s market presence; led targeted media communications and stakeholder outreach activities to increase enrollment and strengthen community engagement.
Prexpert, Waliff Education S.C. at Waliif Education S.C.
September 1, 2018 - January 1, 2020Managed corporate branding and public relations strategy, elevating the institution's market presence. Led targeted media communications and stakeholder outreach activities that increased enrollment and community engagement.
English Language Teacher at Hilltops Academy, School of Tomorrow, St. Michael Schools
March 1, 2014 - January 1, 2019Delivered advanced English language instruction, developing curriculum and leading co-curricular programs. Fostered student leadership and communication skills through debate, drama, and public speaking initiatives.
Reporter at Qellemel Wolleqga & Dale Sed i Wored a Communication Affairs Office
July 1, 2012 - August 1, 2013Researched and produced reports on local development projects and community issues for government public publications and channels. Built foundational expertise in public information dissemination and community-focused journalism.
Reporter, Qellem Wolleg & Dale Sedi Wored a Communication Affairs Office
July 1, 2012 - August 1, 2013Researched and produced reports on local development projects and community issues for government public publications and channels; built foundational expertise in public information dissemination and community-focused journalism.
Reporter, Qellem Wollegga & Dale Sed i Woreda Communication Affairs Office
July 1, 2012 - August 1, 2013Researched and produced reports on local development projects and community issues for government publications and channels. Built foundational expertise in public information dissemination and community-focused journalism.
Education
MA at Addis Ababa University
January 1, 2024 - August 27, 2026BA at Mekelle University
January 1, 2011 - August 27, 2026Mekelle Uiversity, B.A. at Mekelle University
January 1, 2011 - August 27, 2026M.A. at Addis Ababa University
January 1, 2024 - August 27, 2026Mekelle University degree at Mekelle University
January 1, 2011 - September 4, 2026Master at Addis Ababa University
January 1, 2024 - September 4, 2026Qualifications
Industry Experience
Government, Education, Non-Profit Organization, Media & Entertainment, Professional Services
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
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