Available to hire
Hello! I am an administrative professional with a strong foundation in customer service and a recent certification in Human Resources. . I thrive in fast-paced environments and enjoy helping teams stay organized and productive.
I am passionate about fostering positive work cultures and contributing to HR initiatives. I aim to use my experience in program management, event coordination, and office operations to support cross-functional teams and drive results.
I currently work as a Special Events Facilitator.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Work Experience
Special Events Facilitator at City and County of Denver – Parks and Recreation
August 1, 2025 - PresentProvided exceptional customer service at Carla Madison Recreational Center. Managed opening/closing duties. Front desk receptionist, responsible for phone and email correspondence with consumers and staff.
Event Design Planner, Concessions & Suites Attendant at Epicurean Catering, Aramark, and Legends Hospitality
May 1, 2023 - PresentProvided exceptional customer service at major venues including Empower Field, Dick’s Sporting Goods Park, and Ball Arena. Managed opening/closing duties and handled cash/credit transactions with accuracy.
Customer Service Team Associate at Amazon
March 1, 2023 - PresentDelivered packages efficiently across the Denver Metro area. Maintained accurate documentation and upheld a high standard of service.
Program Manager at Hispanic Contractors of Colorado (HCC)
April 1, 2021 - February 28, 2023Led the HCC Academy Program supporting M/WBE business growth. Directed social media, marketing, and event logistics for partnership-building initiatives.
Office Manager at Mountain Plains Minority Development Council
April 1, 2017 - August 31, 2020Oversaw 150+ minority business accounts in securing corporate partnerships. Coordinated networking events to elevate minority vendor visibility.
Invoice Subrogation Analyst at OSP Prevention Group, Inc.
January 1, 2016 - April 1, 2017Created invoices in compliance with the Underground Facility Protection Act. Resolved claim issues through collaboration with customers.
Team Lead at Jake’s Restaurant
December 1, 2015 - January 31, 2017Supervised and coached restaurant staff to uphold brand standards. Set and tracked revenue and performance goals.
Medical Assistant at Aurora Saint Luke’s Hospital
January 1, 2013 - July 31, 2014Used EPIC software for scheduling and patient billing. Performed basic medical procedures including vitals, injections, and EKG support.
Education
Human Resources Training Certificate at Mi Casa Resource Center
January 1, 2025 - January 1, 2025Associate’s Degree in Medical Assisting at Sanford Brown College
January 1, 2013 - January 1, 2013High School Diploma at Moriarty High School
January 1, 2006 - January 1, 2006Qualifications
EPIC Software Certificate
January 11, 2030 - March 26, 2026CRM: Constant Contact & Nutshell
January 11, 2030 - March 26, 2026Latino Leadership Institute Leadership Program
January 11, 2030 - March 26, 2026Administrative Professional Program (SkillPath Trainings)
January 11, 2030 - March 26, 2026Industry Experience
Government, Healthcare, Education, Non-Profit Organization, Professional Services, Media & Entertainment, Retail
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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