Tess Ryan

Multimedia content creation (videos, presentations, digital guides); film making and video editing (Adobe Premiere Pro); graphic and document design (Canva, Adobe InDesign, Acrobat); social media, website content and CMS updates; brand guidelines and visual consistency; digital asset organization and file management; stakeholder collaboration and project coordination; Microsoft 365 and Google Workspace.

Managed confidential case records and health documentation with accuracy and detail; responded to inquiries via phone, email and in person; processed health assessments for staff and volunteers using systems; maintained organised digital and physical records in line with data protection.

Provided administrative support to four directors and managed day-to-day office operations; prepared board papers, reports and internal documents with attention to formatting and clarity; maintained updated website content; collated technical information for digital building manuals for property owners; coordinated meetings and contractor visits; supported property launch events.