Thalia Panuncio

Available to hire

Work Experience

Billing Specialist at Optum
February 1, 2025 - July 1, 2026
End-to-end billing activities for Medicare, Medicaid, and Commercial insurance plans, including claims submission, payment posting, and account reconciliation. Investigate and resolve billing discrepancies, denied claims, and payment issues while ensuring timely reimbursement and compliance with payer guidelines. Maintain accurate billing documentation and collaborate with cross-functional teams to support efficient revenue cycle operations.
Account Resolution Representative at Optum
September 1, 2022 - February 1, 2025
Manage 100+ accounts daily, resolving outstanding balances, payment issues, and claim follow-ups in a fast-paced environment. Partner with insurance carriers to review claim statuses, address payment variances, and drive successful account resolution and reimbursement. Proactively identify and escalate unresolved claims to accelerate reimbursement and reduce aging balances.
Billing Specialist at Optum
September 1, 2022 - February 1, 2025
Process end-to-end billing activities for Medicare, Medicaid, and Commercial insurance plans, including claims submission, payment posting, and account reconciliation. Investigate and resolve billing discrepancies, denied claims, and payment issues while ensuring timely reimbursement and compliance with payer guidelines. Maintain accurate billing documentation and collaborate with cross-functional teams to support efficient revenue cycle operations.

Education

Bachelor's degree in Marketing Management at Our Lady of Fatima University
January 11, 2030 - July 6, 2026
Bachelor of Marketing Management at Our Lady of Fatima University
January 11, 2030 - July 6, 2026

Qualifications

Revenue Cycle Management Certification
January 11, 2030 - July 6, 2026
Social Media Marketing – Outstanding Performer (Optum)
July 1, 2024 - July 6, 2026
Most Improved – Optum
July 1, 2023 - July 6, 2026
Revenue Cycle Management
January 11, 2030 - July 6, 2026
Social Media Marketing Award - Outstanding Performer (Optum)
July 1, 2024 - July 6, 2026
Most Improved (Optum)
July 1, 2023 - July 6, 2026

Industry Experience

Healthcare, Professional Services, Financial Services