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Hi! I’m Thalita Santana, a Social Media Manager and marketing student with a passion for creative storytelling and digital branding. I love creating content that feels authentic, culturally connected, and engaging. With experience in both social media strategy and customer-facing roles, I bring a strong understanding of how to connect with audiences both online and in person. I’m always keeping up with trends and finding new ways to help brands grow and stand out.…Hi! I’m Thalita Santana, a Social Media Manager and marketing student with a passion for creative storytelling and digital branding. I love creating content that feels authentic, culturally connected, and engaging. With experience in both social media strategy and customer-facing roles, I bring a strong understanding of how to connect with audiences both online and in person. I’m always keeping up with trends and finding new ways to help brands grow and stand out.

Thalita Santana

Social Media Manager, Content Creator, Creative Director, +2

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Hi! I’m Thalita Santana, a Social Media Manager and marketing student with a passion for creative storytelling and digital branding. I love creating content that feels authentic, culturally connected, and engaging. With experience in both social media strategy and customer-facing roles, I bring a strong understanding of how to connect with audiences both online and in person. I’m always keeping up with trends and finding new ways to help brands grow and stand out.…Hi! I’m Thalita Santana, a Social Media Manager and marketing student with a passion for creative storytelling and digital branding. I love creating content that feels authentic, culturally connected, and engaging. With experience in both social media strategy and customer-facing roles, I bring a strong understanding of how to connect with audiences both online and in person. I’m always keeping up with trends and finding new ways to help brands grow and stand out.

Available to hire

Hi! I’m Thalita Santana, a Social Media Manager and marketing student with a passion for creative storytelling and digital branding. I love creating content that feels authentic, culturally connected, and engaging. With experience in both social media strategy and customer-facing roles, I bring a strong understanding of how to connect with audiences both online and in person. I’m always keeping up with trends and finding new ways to help brands grow and stand out.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Portuguese

Advanced

Spanish; Castilian

Advanced

Work Experience

Social Media Manager at Mariposa Taqueria

November 1, 2024 - March 1, 2026

Developed and executed social media strategies to increase brand awareness and customer engagement. Created high-quality, on-brand content including photos, videos, and captions for Instagram and TikTok. Identified and implemented current social media trends to maximize reach and visibility. Planned and scheduled content aligned with marketing goals and promotions. Analyzed engagement metrics to optimize content performance.

Receptionist & Marketing Specialist at Danbury Community Center

August 1, 2024 - October 1, 2024

Managed front desk operations including visitor coordination, scheduling, and phone communications. Created and published social media and marketing content to promote community programs. Assisted in planning and executing marketing campaigns and events. Used Canva and email marketing platforms to design and distribute content. Maintained strong communication with clients and team members to enhance customer experience.

Server / Bartender at Mariposa Taqueria

November 1, 2004 - March 1, 2006

Delivered exceptional customer service in a fast-paced environment. Handled customer concerns with professionalism and efficiency. Increased sales through effective upselling and product recommendations. Collaborated with team members to ensure smooth operations during high-volume periods. Maintained adaptability and composure under pressure.