I'm Thandiwe Totolo, an energetic, self-motivated professional who loves learning new skills so that I grow in my work. I'm passionate about delivering excellent customer service and am willing to go the extra mile to help customers and support my team. I can work shifts and adapt to changing needs.

Thandiwe Totolo

I'm Thandiwe Totolo, an energetic, self-motivated professional who loves learning new skills so that I grow in my work. I'm passionate about delivering excellent customer service and am willing to go the extra mile to help customers and support my team. I can work shifts and adapt to changing needs.

Available to hire

I’m Thandiwe Totolo, an energetic, self-motivated professional who loves learning new skills so that I grow in my work.
I’m passionate about delivering excellent customer service and am willing to go the extra mile to help customers and support my team. I can work shifts and adapt to changing needs.

See more

Language

English
Advanced
Xhosa
Intermediate

Work Experience

Call Centre Agent at Aviation National Brands
September 1, 2011 - November 1, 2013
Receiving phone, email and faxed orders to process for customers using SAP. Communicating with accounts department requesting for orders to be released. Doing daily reports on my work for my supervisor to see. Inbound calls handling customer queries and resolving. Updating customer details on system. Relieve the Receptionist during breaks and when she's off to do Reception duties.
Cashier at Pick n Pay Lambton
February 1, 2007 - February 1, 2008
Processing orders on till; Receiving payment by cash, credit/debit cards & coupons; Cleaning work area; Cashing up.

Education

Matric Certificate at Mamelang-Thuto High School
January 1, 2004 - January 1, 2004

Qualifications

Matric Certificate
January 1, 2004 - January 1, 2004

Industry Experience

Retail, Professional Services, Consumer Goods, Education, Other