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I am a Marketing and Communications professional with 7+ years of experience spanning digital marketing, on-the-ground activations, research, and national campaign coordination. I have a track record delivering integrated marketing initiatives, including roadshows, in-store activations, conferences, and digital campaigns across multiple provinces in South Africa. I excel at stakeholder engagement, budget coordination, media relations, and project delivery. I blend strategic thinking with hands-on execution to raise brand visibility and reach target audiences, while fostering collaborative relationships with partners and teams.…I am a Marketing and Communications professional with 7+ years of experience spanning digital marketing, on-the-ground activations, research, and national campaign coordination. I have a track record delivering integrated marketing initiatives, including roadshows, in-store activations, conferences, and digital campaigns across multiple provinces in South Africa. I excel at stakeholder engagement, budget coordination, media relations, and project delivery. I blend strategic thinking with hands-on execution to raise brand visibility and reach target audiences, while fostering collaborative relationships with partners and teams.

Thando Blaauw

Content Creator, SEO Expert, Digital Marketer, +7

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I am a Marketing and Communications professional with 7+ years of experience spanning digital marketing, on-the-ground activations, research, and national campaign coordination. I have a track record delivering integrated marketing initiatives, including roadshows, in-store activations, conferences, and digital campaigns across multiple provinces in South Africa. I excel at stakeholder engagement, budget coordination, media relations, and project delivery. I blend strategic thinking with hands-on execution to raise brand visibility and reach target audiences, while fostering collaborative relationships with partners and teams.…I am a Marketing and Communications professional with 7+ years of experience spanning digital marketing, on-the-ground activations, research, and national campaign coordination. I have a track record delivering integrated marketing initiatives, including roadshows, in-store activations, conferences, and digital campaigns across multiple provinces in South Africa. I excel at stakeholder engagement, budget coordination, media relations, and project delivery. I blend strategic thinking with hands-on execution to raise brand visibility and reach target audiences, while fostering collaborative relationships with partners and teams.

Available to hire

I am a Marketing and Communications professional with 7+ years of experience spanning digital marketing, on-the-ground activations, research, and national campaign coordination. I have a track record delivering integrated marketing initiatives, including roadshows, in-store activations, conferences, and digital campaigns across multiple provinces in South Africa. I excel at stakeholder engagement, budget coordination, media relations, and project delivery. I blend strategic thinking with hands-on execution to raise brand visibility and reach target audiences, while fostering collaborative relationships with partners and teams.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Xhosa

Intermediate

English

Fluent

Afrikaans

Advanced

Tswana

Intermediate

Work Experience

Offshore Servicing Admin Specialist (Client Account Support) at Lendbuzz / MPlus

September 1, 2025 - Present

Manage loan servicing operations for customer accounts, ensuring accurate record-keeping and timely processing of account updates. Process payment deferrals, refunds, invoices, and campaign-related tasks. Resolve client queries while ensuring compliance and service excellence. Act as a key point of contact for client queries, providing prompt support via phone and email while maintaining high service standards. Monitor account activity and assist with resolving account issues by collaborating with internal teams. Build and maintain positive relationships with clients by providing ongoing support and clear communication.

Virtual Customer Service Associate at Amazon

June 1, 2022 - January 1, 2023

Resolved complex customer queries across multiple digital channels including live chat, email, and phone while maintaining a high standard of customer satisfaction. Managed high volumes of customer interactions in a fast-paced, global support environment while consistently meeting internal performance targets and service level agreements. Demonstrated strong problem-solving skills by identifying root causes of issues and providing timely, customer-focused solutions. Contributed to positive customer experiences by communicating clearly and professionally across digital platforms.

Promotions & Activations Specialist at Real Promotions | The Creative Counsel | ALFA Public

January 1, 2016 - January 1, 2019

Executed B2B and B2C brand activation campaigns. Trained and supervised promotional teams. Managed social media content and direct marketing initiatives. Tracked sales performance and reported campaign data.

Career Break

January 1, 2024 - August 1, 2025

Actively pursued new professional opportunities while focusing on personal and professional development.