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A reliable and well-organised professional with a strong background in administration, digital content and client communication. I take pride in producing accurate, high-quality work and managing my time effectively, even when juggling multiple priorities.
I’m confident communicating with people at all levels over the phone, by email or face-to-face, and I enjoy building positive working relationships. I’m comfortable working independently or as part of a team, always using my initiative and staying proactive in learning new skills.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Work Experience
Commercial Administrator at Speciality Produce Limited
August 1, 2023 - PresentProcess member sales and orders using an internal system. Speak with members daily by phone and email to maintain relationships. Use Excel to analyse sales data and produce forecasts. Research grant funding opportunities through government and external platforms. Proofread board papers, take minutes in meetings and circulate them. Manage the company LinkedIn page and keep website content updated, including building and maintaining the website using Wix.
Digital Editor at Warners Group Publications Plc
April 1, 2018 - August 1, 2023Managed digital content across three brands, including websites, email campaigns and social media. Used Google Analytics to monitor website performance and identify improvement areas. Planned and delivered digital campaigns with performance monitoring against KPIs. Created and sent newsletters and marketing emails. Managed Facebook and Instagram accounts and designed visual content using Canva and Photoshop for digital and print. Liaised with other departments to deliver campaigns and projects, and supported administrative tasks including managing the online shop.
Digital Content Coordinator at BPG Media Ltd
August 1, 2014 - April 1, 2018Produced digital content across a range of magazine titles. Managed social media channels and ensured content aligned with target audiences. Reviewed performance metrics and adjusted content to improve engagement. Helped maintain consistent tone and style across content.
Buying Assistant at BA Bush & Son Ltd (Bush Tyres)
August 1, 2013 - August 1, 2014Ordered stock, including sourcing from overseas suppliers. Coordinated distribution across branches. Completed day-to-day administration and kept records up to date. Updated website content when required and liaised with other departments including accounts and branch teams. Handled phone calls and general enquiries.
Education
BA (Hons) Journalism at University of Lincoln
January 1, 2009 - January 1, 2012A-Levels (x3) at Neale Wade Community College
January 1, 2007 - January 1, 2009BA (Hons) Journalism (2:1) at University of Lincoln
January 1, 2009 - January 1, 2012A-Levels at Neale Wade Community College
January 1, 2007 - January 1, 2009Qualifications
Industry Experience
Retail, Media & Entertainment, Wholesale & Distribution, Agriculture & Mining, Professional Services, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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