TD

Theodore Davies

Available to hire

I am a hard-working professional with experience spanning occupational safety and health, human resources, and content production.

About

I am a hard-working professional with experience spanning occupational safety and health, human resources, and content production. I excel at turning complex information into clear, engaging content and delivering results under tight deadlines.
I am reliable, organized, and eager to grow my skills in illustration, animation, and video editing while collaborating with teams to achieve organizational objectives.

  • Joined October 2025

Languages

  • EnglishFluent

Industry experience

  • Professional Services
  • Healthcare
  • Education
  • Media & Entertainment
  • Software & Internet

More experts in Nicosia, Cyprus

Projects · 2

Legion

animator

  • 2D Animator
  • Illustrator
  • Writer

Work experience· 9 roles

Customer Support Specialist · FXGTOct 2025 – Oct 2025 · 1 mo

Directly addressed client queries via live chat, email, and tickets; reviewed KYC documents and responded to account verification inquiries; provided updates on promotions and products; facilitated inter-departmental communication to resolve client issues and meet internal requirements.

Fraud Investigation Agent · Foundever (Klarna Bank)Jul 2024 – Oct 2025 · 1 yr 4 mos

Conducted fraud investigations, analyzed account activity, and escalated cases as needed; collaborated with internal teams to resolve risk issues and protect customer accounts.

Media Retentions Specialist (Customer Service) · Foundever (Virgin Media UK)Apr 2024 – Oct 2025 · 1 yr 7 mos

Resolved technical, billing, and service-related issues over the phone; troubleshooted and escalated technical faults; managed billing and payments; built and sold media packages to meet client needs.

Online Customer Support · Zulmashi LTDMay 2023 – Oct 2025 · 2 yrs 6 mos
Human Resources Executive Assistant (Internship) · EXTRAMUS / TERRANOVA DA SIBARI – ITALYJun 2021 – Oct 2025 · 4 yrs 5 mos
Associate Writer, Customer Service Agent · MYSCHOOL LIMITEDSep 2019 – Oct 2025 · 6 yrs 2 mos
Content Writer, Online Content Provider · KNOT AND RINGS LIMITEDJul 2018 – Oct 2025 · 7 yrs 4 mos
Administrative Assistant · REDEEMER’S HIGH SCHOOLApr 2018 – Oct 2025 · 7 yrs 7 mos

Education

PhD · EUROPEAN UNIVERSITY CYPRUS2022 – 2025
Master’s in Occupational Safety and Health · EUROPEAN UNIVERSITY CYPRUS2019 – 2021
Bachelor of Science in Geology · UNIVERSITY OF NIGERIA, NSUKKA2011 – 2016

Certifications and awards· 6

The role of Team Psychological Safety Climate in Improving Safety Engagement and Innovation (PhD Research)2030 – 2025
The Effectiveness of a Team-based Approach to Occupational Safety and Health in Healthcare (Master’s Thesis)2030 – 2025
Nigerian Mining and Geosciences Society (NMGS)2030 – 2025
National Association of Petroleum Explorations (NAPE)2030 – 2025

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