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I am a hard-working professional with experience spanning occupational safety and health, human resources, and content production. I excel at turning complex information into clear, engaging content and delivering results under tight deadlines. I am reliable, organized, and eager to grow my skills in illustration, animation, and video editing while collaborating with teams to achieve organizational objectives.…I am a hard-working professional with experience spanning occupational safety and health, human resources, and content production. I excel at turning complex information into clear, engaging content and delivering results under tight deadlines. I am reliable, organized, and eager to grow my skills in illustration, animation, and video editing while collaborating with teams to achieve organizational objectives.

Theodore Davies

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I am a hard-working professional with experience spanning occupational safety and health, human resources, and content production. I excel at turning complex information into clear, engaging content and delivering results under tight deadlines. I am reliable, organized, and eager to grow my skills in illustration, animation, and video editing while collaborating with teams to achieve organizational objectives.…I am a hard-working professional with experience spanning occupational safety and health, human resources, and content production. I excel at turning complex information into clear, engaging content and delivering results under tight deadlines. I am reliable, organized, and eager to grow my skills in illustration, animation, and video editing while collaborating with teams to achieve organizational objectives.

Available to hire

I am a hard-working professional with experience spanning occupational safety and health, human resources, and content production. I excel at turning complex information into clear, engaging content and delivering results under tight deadlines.
I am reliable, organized, and eager to grow my skills in illustration, animation, and video editing while collaborating with teams to achieve organizational objectives.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Customer Support Specialist at FXGT

October 1, 2025 - October 26, 2025

Directly addressed client queries via live chat, email, and tickets; reviewed KYC documents and responded to account verification inquiries; provided updates on promotions and products; facilitated inter-departmental communication to resolve client issues and meet internal requirements.

Fraud Investigation Agent at Foundever (Klarna Bank)

July 1, 2024 - October 26, 2025

Conducted fraud investigations, analyzed account activity, and escalated cases as needed; collaborated with internal teams to resolve risk issues and protect customer accounts.

Media Retentions Specialist (Customer Service) at Foundever (Virgin Media UK)

April 1, 2024 - October 26, 2025

Resolved technical, billing, and service-related issues over the phone; troubleshooted and escalated technical faults; managed billing and payments; built and sold media packages to meet client needs.

Online Customer Support at Zulmashi LTD

May 1, 2023 - October 26, 2025

Managed daily customer accounts and technical needs; addressed payouts and general inquiries; maintained productivity and quality targets while delivering professional support.

Human Resources Executive Assistant (Internship) at EXTRAMUS / TERRANOVA DA SIBARI – ITALY

June 1, 2021 - October 26, 2025

Handled onboarding, recruiting, interviews, joining formalities, induction, training, welfare management, and off-boarding; managed employee data systems; coordinated relocation of international candidates; conducted orientation and training; posted job ads and organized resumes.

Associate Writer, Customer Service Agent at MYSCHOOL LIMITED

September 1, 2019 - October 26, 2025

Responded to inquiries about products and services; created content regarding admissions, examinations, and programs for tertiary institutions.

Content Writer, Online Content Provider at KNOT AND RINGS LIMITED

July 1, 2018 - October 26, 2025

Content creator for websites and various social media platforms.

Administrative Assistant at REDEEMER’S HIGH SCHOOL

April 1, 2018 - October 26, 2025

Delivered administrative support for student and staff welfare; coordinated schedules and assisted in examinations; helped plan extracurricular activities; coordinated recruitment and managed student and employee data systems.

Warehouse and Servicing Department Intern at CORTECH OIL SERVICES LIMITED

October 1, 2015 - October 26, 2025

Gained knowledge of core engineering and coring equipment; assisted in core acquisition, transport, and preservation; provided technical support on the rig; assisted in maintenance and servicing; gained basic knowledge in Occupational Safety and Health.