Thiago Santanna da Silva
I help service-based businesses explain complex value clearly, so customers understand, trust, and take action.
About
I help service-based businesses explain complex value clearly, so customers understand, trust, and take action.
Messaging & Positioning Writer
Copywriter for Complex Products and Services
Customer Communications & Pitch Writer
- 11 years' experience
- Joined January 2026
Languages
- PortugueseFluent
- EnglishFluent
Industry experience
- Media & Entertainment
- Software & Internet
- Professional Services
Work experience
Managed and led cross-functional teams, with primary responsibility for the Marketing team. Led the production and execution of marketing content initiatives, including podcasts, social media content, blog articles, and long-form gated materials for the market. Supported the company’s participation in industry events, contributing to brand positioning and lead generation efforts. Collaborated with internal stakeholders to align marketing activities with business and growth objectives. Oversaw marketing processes, workflows, and team operations to ensure consistency and efficiency.
Began career in internal communications and progressed into a management role over time. Spent approximately nine years with the organization, with a primary focus on operational management and process oversight within the unit. Managed day-to-day operations, internal processes, and coordination across teams.
Education
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