I help service-based businesses explain complex value clearly, so customers understand, trust, and take action. Messaging & Positioning Writer Copywriter for Complex Products and Services Customer Communications & Pitch Writer

Thiago Santanna da Silva

I help service-based businesses explain complex value clearly, so customers understand, trust, and take action. Messaging & Positioning Writer Copywriter for Complex Products and Services Customer Communications & Pitch Writer

Available to hire

I help service-based businesses explain complex value clearly, so customers understand, trust, and take action.

Messaging & Positioning Writer
Copywriter for Complex Products and Services
Customer Communications & Pitch Writer

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Language

Portuguese
Fluent
English
Fluent

Work Experience

Marketing Manager at Aliant
January 1, 2023 - January 1, 2025
Managed and led cross-functional teams, with primary responsibility for the Marketing team. Led the production and execution of marketing content initiatives, including podcasts, social media content, blog articles, and long-form gated materials for the market. Supported the company’s participation in industry events, contributing to brand positioning and lead generation efforts. Collaborated with internal stakeholders to align marketing activities with business and growth objectives. Oversaw marketing processes, workflows, and team operations to ensure consistency and efficiency.
Internal Communications & Operations Manager at Barra Day
January 1, 2013 - January 1, 2022
Began career in internal communications and progressed into a management role over time. Spent approximately nine years with the organization, with a primary focus on operational management and process oversight within the unit. Managed day-to-day operations, internal processes, and coordination across teams.

Education

MBA in Marketing at Fundação Getulio Vargas (FGV)
January 11, 2030 - January 1, 2020
Bachelor’s Degree in Psychology at State University of Rio de Janeiro (UERJ)
January 11, 2030 - January 1, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Professional Services