Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I'm Thobeka Ntshofu, a Junior System Analyst with a background in information technology and services. I enjoy troubleshooting, data analysis, UAT, and providing solid system support, backed by hands-on experience in network troubleshooting and building networks to ensure connectivity across projects. During my internship at Dimension Data and my role at NTT DATA, I contributed to data cleaning, user support, training, and system upgrades. I hold a National Diploma in Information Technology (Communication Networks) from Nelson Mandela University and an Advanced Diploma in Information Technology, along with certifications in agile frameworks and cyber threat intelligence. I am passionate about delivering reliable IT solutions and expanding my skills in SAP, Salesforce, and e-commerce platforms.…Hi, I'm Thobeka Ntshofu, a Junior System Analyst with a background in information technology and services. I enjoy troubleshooting, data analysis, UAT, and providing solid system support, backed by hands-on experience in network troubleshooting and building networks to ensure connectivity across projects. During my internship at Dimension Data and my role at NTT DATA, I contributed to data cleaning, user support, training, and system upgrades. I hold a National Diploma in Information Technology (Communication Networks) from Nelson Mandela University and an Advanced Diploma in Information Technology, along with certifications in agile frameworks and cyber threat intelligence. I am passionate about delivering reliable IT solutions and expanding my skills in SAP, Salesforce, and e-commerce platforms.

Thobeka Ntshofu

Game Tester, Data Collector, QA Engineer





Hi, I'm Thobeka Ntshofu, a Junior System Analyst with a background in information technology and services. I enjoy troubleshooting, data analysis, UAT, and providing solid system support, backed by hands-on experience in network troubleshooting and building networks to ensure connectivity across projects. During my internship at Dimension Data and my role at NTT DATA, I contributed to data cleaning, user support, training, and system upgrades. I hold a National Diploma in Information Technology (Communication Networks) from Nelson Mandela University and an Advanced Diploma in Information Technology, along with certifications in agile frameworks and cyber threat intelligence. I am passionate about delivering reliable IT solutions and expanding my skills in SAP, Salesforce, and e-commerce platforms.…Hi, I'm Thobeka Ntshofu, a Junior System Analyst with a background in information technology and services. I enjoy troubleshooting, data analysis, UAT, and providing solid system support, backed by hands-on experience in network troubleshooting and building networks to ensure connectivity across projects. During my internship at Dimension Data and my role at NTT DATA, I contributed to data cleaning, user support, training, and system upgrades. I hold a National Diploma in Information Technology (Communication Networks) from Nelson Mandela University and an Advanced Diploma in Information Technology, along with certifications in agile frameworks and cyber threat intelligence. I am passionate about delivering reliable IT solutions and expanding my skills in SAP, Salesforce, and e-commerce platforms.

Available to hire

Hi, I’m Thobeka Ntshofu, a Junior System Analyst with a background in information technology and services. I enjoy troubleshooting, data analysis, UAT, and providing solid system support, backed by hands-on experience in network troubleshooting and building networks to ensure connectivity across projects.

During my internship at Dimension Data and my role at NTT DATA, I contributed to data cleaning, user support, training, and system upgrades. I hold a National Diploma in Information Technology (Communication Networks) from Nelson Mandela University and an Advanced Diploma in Information Technology, along with certifications in agile frameworks and cyber threat intelligence. I am passionate about delivering reliable IT solutions and expanding my skills in SAP, Salesforce, and e-commerce platforms.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

System Analyst at NTT DATA

January 1, 2022 - Present

Responsible for ticket management and resolution for system issues; set up catalogues within the system and assist in creating process documents for automation; maintain and upgrade the system according to predefined requirements; troubleshoot and resolve system issues, ensuring best practices are followed by system users; support system feature release updates and enhancements during User Acceptance Testing; train new users on how to effectively use the system.

Junior System Analyst Intern at Dimension Data

January 1, 2021 - December 31, 2022

Data cleaning; user support; UAT; user training.