Available to hire
I am a Product Design graduate with strong CAD and SolidWorks capability, experienced in developing production-minded solutions supported by research-led design, early-stage ideation and sketching.
I excel at taking projects from concept through CAD development, prototyping, testing and refinement, using rapid prototyping methods and clear technical communication to support manufacture. I’m detail-focused, adaptable and motivated to contribute within a collaborative industrial design studio delivering real-world outcomes.
Please take a look at my portfolio here:
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Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Concierge Receptionist at BMW Sydney
January 1, 2025 - PresentFirst point of contact for all service customers, delivering high-level support and communication. Handle daily admin and data entry tasks using Microsoft Excel and Outlook. Liaise with sales, service, and technical teams to ensure smooth workflow. Manage customer information, contact details, and service documentation accurately. Resolve customer issues and escalate sensitive matters to management when needed.
Customer Engagement Specialist at Clarks
January 1, 2023 - January 1, 2024Delivered one-to-one customer engagement in a fast-paced retail environment, supporting informed product selection and a positive brand experience. Advised customers on product features, fit and care, translating technical product information into clear, accessible guidance. Supported sales performance through effective upselling and awareness of product trends and customer preferences. Maintained accurate stock presentation and contributed to visual merchandising standards on the shop floor.
Customer Service Associate at ASDA
January 1, 2018 - January 1, 2020Provided consistent customer support in a high-volume retail environment, responding to enquiries and resolving issues efficiently. Assisted with stock organization, replenishment and warehouse picking to support smooth store operations. Maintained high standards of accuracy and organization during peak trading periods, including the pandemic. Developed strong communication, adaptability and teamwork skills within a demanding customer-facing setting.
Sales Assistant at Clarks
January 1, 2023 - January 1, 2024Delivered one-to-one customer engagement in a fast-paced retail environment, supporting informed product selection and a positive brand experience. Advised customers on product features, fit and care, translating technical product information into clear, accessible guidance. Supported sales performance through effective upselling and awareness of product trends and customer preferences. Maintained accurate stock presentation and contributed to visual merchandising standards on the shop floor.
Education
BSc Product Design (Hons) at Nottingham Trent University
January 1, 2020 - January 1, 2024BSc Product Design (Hons) at Nottingham Trent University
January 1, 2020 - January 1, 2024Qualifications
CSWA (Certified Solidworks Associate)
February 8, 2023 - February 8, 2023Industry Experience
Manufacturing, Retail, Education, Professional Services, Media & Entertainment, Software & Internet
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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