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I am a hardworking professional with more than 10 years of leadership experience guiding teams on a wide range of projects. I excel at building and maintaining open communication among team members, clients, and leadership. I am quality-driven and proactive, with a strong command of MS Office. I value organization, attention to detail, and delivering reliable results for stakeholders.…

Thomas Shepler III

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I am a hardworking professional with more than 10 years of leadership experience guiding teams on a wide range of projects. I excel at building and maintaining open communication among team members, clients, and leadership. I am quality-driven and proactive, with a strong command of MS Office. I value organization, attention to detail, and delivering reliable results for stakeholders.…

Available to hire

I am a hardworking professional with more than 10 years of leadership experience guiding teams on a wide range of projects. I excel at building and maintaining open communication among team members, clients, and leadership.

I am quality-driven and proactive, with a strong command of MS Office. I value organization, attention to detail, and delivering reliable results for stakeholders.

Skills

Book Illustration

Childrens Book Illustration

Fantasy Illustration

Illustration

Microsoft Word

Experience Level

Book Illustration

Expert

Childrens Book Illustration

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

Work Experience

Expert Intake Specialist at Choice Legal – Tampa, FL

January 1, 2018 - Present

Conducted detailed client intakes and entered information into the firm’s database; gathered and tracked case information with clients and involved parties; communicated with outside vendors on behalf of attorneys and legal departments; collected, drafted, and maintained resources to provide comprehensive materials for all firm lawyers; adhered to privacy laws to protect client data; answered calls, processed requests, and relayed messages; mentored new hires and supported staff development; scheduled and taught in-class and online courses; managed portions of company finances by paying invoices; kept thorough records to ensure quality control.

Shift Lead & Pharmacy Technician at Walgreens – Palm Harbor, FL

July 1, 2014 - January 1, 2018

Performed store opening/closing procedures and balanced tills; trained and mentored new employees; resolved customer questions and concerns; ensured efficient daily operations; led monthly projects to meet standards and deadlines; processed prescriptions with accuracy, including dosage calculations, labeling, stocking, and inventory of medications; communicated with patients to collect prescription information and coordinate pharmacist consultations.

Shift Lead & Pharmacy Technician at CVS Pharmacy – Dunedin, FL

July 1, 2011 - July 1, 2014

Completed store opening and closing procedures and balanced tills; trained and mentored new employees; responded to and resolved customer questions and concerns; ensured staff productivity and task focus to meet business and customer needs; led monthly projects to ensure standards and timely completion; calculated dosage, filled prescriptions and prepared prescription labels with accuracy; communicated with patients to collect information about prescriptions and conditions or arrange pharmacist consultations.

Customer Service Associate at Winn-Dixie – Dunedin, FL

July 1, 2010 - July 1, 2011

Helped a large volume of customers daily with a positive attitude and focus on satisfaction; maintained customer satisfaction with strategies to address needs and resolve concerns; informed customers about promotions and product details; promoted loyalty programs and ensured accurate transactions; supported flexible scheduling to meet business needs.

Loading Dock Worker at Macy’s – Clearwater, FL

July 1, 2009 - July 1, 2010

Loaded, unloaded, and sorted cargo as part of weekly shipments; followed instructions to move products safely; used hand trucks and pallet jacks to transport items; kept storage areas organized, clean, and secure; tracked item movements with scanners and logs; secured loads to prevent damage during transit.