Available to hire
Detail-oriented Data Analyst and Data Annotation Specialist with experience in structured content evaluation, data quality control, record verification, research, and guideline-based assessment. I apply defined evaluation criteria consistently, identify inconsistencies, and maintain high data integrity across large datasets.
I bring strong analytical judgment, attention to detail, and native/C2 English proficiency to remote AI evaluation projects involving digital content, audio/video data, annotation, and quality assessment—helping teams improve accuracy, compliance, and overall data reliability.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Customer Service Representative at Blueridge Micro Finance Bank (OPay)
April 1, 2024 - June 1, 2026Accurately logged, categorized, and documented high volumes of customer interactions in CRM systems according to operational guidelines. Conducted root-cause analysis on escalated cases that were not resolved on the first attempt, identifying operational bottlenecks and tracking issues. Aggregated recurring customer pain points to support management insights and quality assurance improvements. Performed careful review and verification of customer records and operational information to maintain accuracy.
Customer Service Representative at PalmPay Limited
February 1, 2022 - March 1, 2024Maintained clean, structured databases of user interactions with strong emphasis on data integrity and regulatory compliance. Communicated complex technical and account information clearly to diverse users to improve resolution efficiency. Performed periodic audits of customer service interactions to ensure error-free documentation and alignment with internal benchmarks. Applied consistent classification and documentation practices across high-volume records.
Inventory Officer at Buymore Supermarket
August 1, 2019 - September 1, 2021Managed inventory datasets by cross-referencing physical stock counts with purchase orders and digital inventory logs. Conducted routine quantitative audits to reconcile differences and eliminate inventory discrepancies. Established structured record-keeping for incoming supply chains, improving data traceability and accuracy.
Quality Control Officer at Newbisco Limited
May 1, 2015 - June 1, 2017Performed structured statistical quality checks and testing on incoming materials and final output. Compiled and presented inspection reports including defect rates, operational findings, and variance analysis. Applied established quality standards consistently to identify defects, discrepancies, and process issues.
Pen Supervisor at Animashaun Farm Limited
December 1, 2011 - January 1, 2013Generated daily operational logs covering productivity, production, and attendance metrics. Standardized reporting procedures across team members to maintain data accuracy and consistency.
Education
Higher National Diploma (HND), Chemical Engineering at IMT Enugu
January 1, 2019 - May 1, 2019Health, Safety and Environmental Management (Levels I, II & III) at IIPSM
December 1, 2021 - December 1, 2021Higher National Diploma (HND), Chemical Engineering at IMT Enugu
January 11, 2030 - May 1, 2019Health, Safety and Environmental Management (Levels I, II & III) at IIPSM
January 11, 2030 - December 1, 2021Qualifications
Data Analyst Certification
March 1, 2026 - August 7, 2026Data Analyst Certification
January 11, 2030 - March 1, 2026National Youth Service Corps (NYSC) Certificate
January 11, 2030 - June 1, 2022Health, Safety and Environmental Management (Levels I, II & III) — IIPSM
January 11, 2030 - December 1, 2021Data Analyst Certification
January 11, 2030 - March 1, 2026National Youth Service Corps (NYSC) Certificate
January 11, 2030 - June 1, 2022Industry Experience
Financial Services, Retail, Manufacturing, Agriculture & Mining, Education, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Intermediate
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