I am a creative graphic design graduate with a strong passion for visual communication, branding, illustration, typography, layout, and digital design. I have developed experience with Adobe Creative Suite, including Photoshop and InDesign, and enjoy translating ideas into engaging visual content across digital and print formats. I am motivated, detail-oriented, and determined, with strong communication, organisation, and teamwork skills. Alongside completing my degree, I have managed full-time employment and personal responsibilities, demonstrating resilience and a strong work ethic. I am eager to begin my career in graphic design, contribute fresh ideas, and continue learning in a creative professional environment.

Thomas Wolfe

I am a creative graphic design graduate with a strong passion for visual communication, branding, illustration, typography, layout, and digital design. I have developed experience with Adobe Creative Suite, including Photoshop and InDesign, and enjoy translating ideas into engaging visual content across digital and print formats. I am motivated, detail-oriented, and determined, with strong communication, organisation, and teamwork skills. Alongside completing my degree, I have managed full-time employment and personal responsibilities, demonstrating resilience and a strong work ethic. I am eager to begin my career in graphic design, contribute fresh ideas, and continue learning in a creative professional environment.

Available to hire

I am a creative graphic design graduate with a strong passion for visual communication, branding, illustration, typography, layout, and digital design. I have developed experience with Adobe Creative Suite, including Photoshop and InDesign, and enjoy translating ideas into engaging visual content across digital and print formats.

I am motivated, detail-oriented, and determined, with strong communication, organisation, and teamwork skills. Alongside completing my degree, I have managed full-time employment and personal responsibilities, demonstrating resilience and a strong work ethic. I am eager to begin my career in graphic design, contribute fresh ideas, and continue learning in a creative professional environment.

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Language

Welsh
Fluent

Work Experience

Customer Service Manager at Entain
May 1, 2023 - Present
Managed day-to-day operations for a Coral retail shop, including customer service, inventory, cash handling, compliance, staffing, and financial controls. Trained and developed team members, optimized rotas, promoted products, and supported sales targets. Maintained Responsible Gambling, age verification, anti-money laundering, fraud prevention, and regulatory procedures. Built positive customer relationships, managed promotional offers, and achieved the highest employee performance for in-store loyalty sign-ups.
Retail Branch Operational & Customer Experience Lead at Coral CSM — Entain
May 1, 2023 - Present
Managed day-to-day operations of a Coral retail branch, ensuring compliance with company policies and UK gambling regulations. Delivered customer service by resolving queries and complaints, monitored shop performance including revenue and KPIs, and took action to drive sales and profitability. Supervised, trained, and developed team members to meet performance targets, optimized staffing levels and rotas, and maintained responsible gambling, safeguarding, age verification, and anti-money laundering procedures. Handled cash management (till reconciliation, banking, fraud prevention), maintained accurate financial records, ensured opening/closing security and operational readiness, and supported recruitment, onboarding, and retention.
Restaurant Bar Supervisor at The Bloom Inn
March 1, 2021 - May 1, 2023
Supervised front-of-house staff to ensure smooth daily bar and restaurant operations. Trained and supported team members, managed rotas and shift allocation, and led by example to maintain service quality. Delivered customer service, handled complaints, ensured guest satisfaction, and coordinated table service, reservations, and bar operations. Ensured compliance with licensing laws, responsible alcohol service, food hygiene/safety standards, and health & safety practices. Managed cashing up and till reconciliation, monitored stock levels and reduced waste, contributed to sales targets via upselling and promotions, and acted as point of contact in management absence.

Education

Bachelor of Arts (Hons) in Graphic Design at University of Wales Trinity Saint David
January 1, 2026 - August 24, 2026
A-Level in Graphic Communications at NPTC Neath College
January 1, 2023 - January 1, 2023
A-Level in Fine Art at NPTC Neath College
January 1, 2023 - January 1, 2023
A-Level in Photography at NPTC Neath College
January 1, 2023 - January 1, 2023
Bachelor of Arts in Graphic Design at UWTSD Dynevor Campus
September 1, 2023 - May 1, 2026
A Level in Fine Art at NPTC Group College
September 1, 2021 - May 1, 2023
A Level in Graphic Communications at NPTC Group College
September 1, 2021 - May 1, 2023
A Level in Photography at NPTC Group College
September 1, 2021 - May 1, 2023
Bachelor of Arts in Graphic Design at UWTSD Dynevor Campus
September 1, 2023 - May 1, 2026
A Level in Fine Art at NPTC Group College
September 1, 2021 - May 1, 2023
A Level in Graphic Communications at NPTC Group College
September 1, 2021 - May 1, 2023
A Level in Photography at NPTC Group College
September 1, 2021 - May 1, 2023
Bachelor of Arts in Graphic Design at UWTSD Dynevor Campus
September 1, 2023 - May 1, 2026
A Level in Fine Art at NPTC Group College
September 1, 2021 - May 1, 2023
A Level in Graphic Communications at NPTC Group College
September 1, 2021 - May 1, 2023
A Level in Photography at NPTC Group College
September 1, 2021 - May 1, 2023
Bachelor of Arts in Graphic Design at UWTSD Dynevor Campus
September 1, 2023 - May 1, 2026
A Level in Fine Art at NPTC Group College
September 1, 2021 - May 1, 2023
A Level in Graphic Communications at NPTC Group College
September 1, 2021 - May 1, 2023
A Level in Photography at NPTC Group College
September 1, 2021 - May 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Retail, Media & Entertainment, Financial Services, Travel & Hospitality, Education