Available to hire
Multidisciplinary professional with experience in full-stack software development, public administration, architecture, and business leadership. Skilled in React Native, JavaScript, TypeScript, Python, Java, C#, Firebase, and cloud solutions. Experienced in developing scalable web/mobile applications, real-time systems, and performance optimization. Strong analytical, leadership, and cross-cultural communication skills, with a passion for technology, AI, and innovative problem-solving.
Note: I prefer to keep some personal and professional details confidential. Please contact me if further information or clarification is required.
Experience Level
Language
Arabic
Fluent
English
Fluent
French
Fluent
Italian
Fluent
Work Experience
Community Operation Analyst at Cpl
October 1, 2020 - November 1, 2021Managed a team of community operations analysts and ensured all members were trained and equipped to provide excellent customer service. Monitored and analyzed data to identify trends and opportunities for improvement. Worked closely with senior management to develop and implement new processes and procedures.
Payment Specialist at Hays
November 1, 2018 - May 1, 2019Processed payments for a variety of clients, ensuring all transactions were completed accurately and in a timely manner. Worked with other members of the finance team to resolve issues or discrepancies. Provided training and support to new team members.
Sales (D2D Sales) Field Management at D2D FMI Field Management Ireland
September 1, 2018 - November 1, 2018Met with potential customers and closed sales. Delivered strong customer service by addressing customer concerns and providing solutions. Consistently exceeded sales targets.
Education
Professional Diploma in Leadership and Management Styles (Advanced/Higher Certificate) at ALISON
January 1, 2019 - January 1, 2022Professional Diploma in Quality Management (Advanced/Higher Certificate) at ALISON
January 1, 2019 - January 1, 2022Advanced Diploma in Global Marketing (Advanced/Higher Certificate) at ALISON
January 1, 2019 - January 1, 2020Diploma in Operation Management (Ops) (Advanced/Higher Certificate) at ALISON
January 1, 2019 - January 1, 2020Diploma in Supply Chain Management (Advanced/Higher Certificate) at ALISON
January 1, 2019 - January 1, 2020High School Diploma in Tourism and Travel Services Management (Advanced/Higher Certificate) at OFPPT - Casablanca
January 1, 2009 - January 1, 2010Qualifications
Change Management – Guiding Principles and Practices
January 1, 2019 - January 1, 2020Databases - DML Statements and SQL Server Administration
January 1, 2019 - January 1, 2020Computer Networking - Digital Network Security
January 1, 2019 - January 1, 2020Industry Experience
Other, Travel & Hospitality, Professional Services, Retail
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