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Hi, I am Tikshita Suresh Vairat. I am a presentation design and data visualization professional based in Salmiya, Kuwait. I help teams create clear, impactful decks and visual assets that drive executive decisions, with experience delivering 300+ high-impact presentations and turning complex data into engaging visuals. I am also skilled in customer service and CRM, with a track record of improving efficiency, achieving high first-call resolution, mentoring new hires, and contributing to social media content strategy that grew follower engagement. I look forward to helping brands communicate their messages with clarity, creativity, and care.…Hi, I am Tikshita Suresh Vairat. I am a presentation design and data visualization professional based in Salmiya, Kuwait. I help teams create clear, impactful decks and visual assets that drive executive decisions, with experience delivering 300+ high-impact presentations and turning complex data into engaging visuals. I am also skilled in customer service and CRM, with a track record of improving efficiency, achieving high first-call resolution, mentoring new hires, and contributing to social media content strategy that grew follower engagement. I look forward to helping brands communicate their messages with clarity, creativity, and care.

Tikshita Suresh Vairat

Presentation Designer, Graphic Designer, Content Creator, +2

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Hi, I am Tikshita Suresh Vairat. I am a presentation design and data visualization professional based in Salmiya, Kuwait. I help teams create clear, impactful decks and visual assets that drive executive decisions, with experience delivering 300+ high-impact presentations and turning complex data into engaging visuals. I am also skilled in customer service and CRM, with a track record of improving efficiency, achieving high first-call resolution, mentoring new hires, and contributing to social media content strategy that grew follower engagement. I look forward to helping brands communicate their messages with clarity, creativity, and care.…Hi, I am Tikshita Suresh Vairat. I am a presentation design and data visualization professional based in Salmiya, Kuwait. I help teams create clear, impactful decks and visual assets that drive executive decisions, with experience delivering 300+ high-impact presentations and turning complex data into engaging visuals. I am also skilled in customer service and CRM, with a track record of improving efficiency, achieving high first-call resolution, mentoring new hires, and contributing to social media content strategy that grew follower engagement. I look forward to helping brands communicate their messages with clarity, creativity, and care.

Available to hire

Hi, I am Tikshita Suresh Vairat. I am a presentation design and data visualization professional based in Salmiya, Kuwait. I help teams create clear, impactful decks and visual assets that drive executive decisions, with experience delivering 300+ high-impact presentations and turning complex data into engaging visuals. I am also skilled in customer service and CRM, with a track record of improving efficiency, achieving high first-call resolution, mentoring new hires, and contributing to social media content strategy that grew follower engagement. I look forward to helping brands communicate their messages with clarity, creativity, and care.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Presentation Design & Formatting Specialist at Teleperformance, Mumbai

February 1, 2022 - August 31, 2023

Delivered 300+ high-impact presentations and decks, elevating messaging and brand perception. Created reusable templates and assets that reduced turnaround time by 30% and improved team efficiency. Translated complex data into clear, engaging visuals to support executive decisions. Collaborated with cross-functional teams to ensure consistent visual storytelling aligned with brand and business goals. Handled 60+ daily customer inquiries across calls, emails, and chats with a 95% first-call resolution rate. Mentored new hires to boost team productivity and CRM efficiency. Analyzed customer feedback to reduce recurring complaints by 20% through process improvements. Consistently exceeded KPIs in CSAT, AHT, and QA for six consecutive months while ensuring 100% data accuracy in Salesforce and Zendesk.

Customer Service Executive at Teleperformance, Mumbai

August 1, 2023 - June 30, 2025

Continued to support customer interactions with a focus on CRM efficiency, resolving inquiries efficiently and maintaining high satisfaction. Mentored peers and contributed to process improvements that reduced recurring complaints and improved data accuracy in CRM platforms.