Digital marketer, Automation expert and community builder who creates meaningful communication through automation and dynamic personalised text. My marketing work revolves around data-driven automation and CRM strategy. I help businesses rethink how they communicate with their customers, building smart, personalised automation that speaks to the clients and customers. The result is better retention, stronger relationships and effective results.

Digital marketer, Automation expert and community builder who creates meaningful communication through automation and dynamic personalised text. My marketing work revolves around data-driven automation and CRM strategy. I help businesses rethink how they communicate with their customers, building smart, personalised automation that speaks to the clients and customers. The result is better retention, stronger relationships and effective results.

Available to hire

Digital marketer, Automation expert and community builder who creates meaningful communication through automation and dynamic personalised text.

My marketing work revolves around data-driven automation and CRM strategy. I help businesses rethink how they communicate with their customers, building smart, personalised automation that speaks to the clients and customers. The result is better retention, stronger relationships and effective results.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Work Experience

Growth Coordinator at Scanz
September 30, 2025 - July 31, 2025
Contributed to the development and execution of marketing campaigns, including promotions and customer-facing content. Designed and managed email marketing and automation workflows to drive engagement and retention. Analyzed user behavior and campaign performance to identify growth and optimization opportunities. Supported strategic initiatives to increase user acquisition and enhance customer lifecycle value.
Freelance Email Marketing Consultant at EchoEcho
September 1, 2025 - Present
Designed, developed and implemented custom, personalized and dynamic messaging into ongoing newsletters, onboarding flows, lifecycle campaigns and more. Created and optimized campaigns for clients and personal business development. Designed tailored messaging strategies to support onboarding, customer retention and ongoing newsletters.
Email Marketing & Automation Specialist at ScanZ
September 1, 2024 - September 1, 2025
Designed and managed email marketing and automation workflows to drive engagement and customer retention. Analyzed user behavior and campaign performance to identify growth and optimization opportunities. Created customer dynamic and personalized content engines to handle onboarding, customer retention and ongoing newsletters.
Business Growth Specialist at your social
August 31, 2024 - July 31, 2025
Implemented lead acquisition strategies across various channels and oversaw the sales pipeline. Fostered relationships with clients, partners, and industry stakeholders to explore growth opportunities. Conducted thorough market research to identify growth opportunities and challenges. Monitored the performance of growth initiatives, analyzed KPIs, and delivered regular reports to stakeholders.
Onboarding Specialist/Marketing Specialist at Eden Exchange
August 31, 2023 - July 31, 2025
Managed client relationships, implemented comprehensive onboarding processes, and ensured customer satisfaction. Developed and executed strategic launch plans, maintaining detailed customer information in CRM systems. Provided proactive feedback to improve products and processes, ensuring customers achieved their desired outcomes. Communicated technical information in simple terms to help customers use the platform efficiently.
Venue Manager/Content Creator at Inner North Brewing Co.
August 31, 2022 - July 31, 2025
Led operations, trained staff, handled stock, and fostered quality service and teamwork for seamless venue experiences. Produced engaging videos for Instagram and YouTube, enhancing brand presence and customer engagement. Delivered exceptional service, maintaining beer knowledge and ensuring positive customer experiences. Orchestrated events ranging from weddings to street parties, ensuring seamless execution and adherence to any safety protocols during Covid-19.
Onboarding Team Lead at Eden Exchange
July 1, 2022 - August 1, 2023
Led a hybrid-based team in developing, producing and updating client onboarding, and marketing campaigns. From client onboarding through strategy, execution, updates and reporting. Managed client relationships, implemented comprehensive onboarding processes, and ensured customer satisfaction. Developed and executed strategic launch plans, maintaining detailed customer information in CRM systems.
Operations Lead at Inner North Brewing Co.
February 1, 2018 - August 1, 2022
Led operations, trained staff, handled stock, fostered quality service and teamwork for seamless venue experiences. Produced engaging videos for Instagram and YouTube, enhancing brand presence and customer engagement. Orchestrated events ranging from weddings to street parties, ensuring seamless execution and adherence to safety protocols during Covid-19.

Education

Bachelor's Degree at QANTM College Australia
September 1, 2010 - September 30, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Retail, Software & Internet, Travel & Hospitality