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I have 4+ years of experience in professional roles related to education consulting, operations management, transport services, and digital engagement, with a track record of customer satisfaction and operational efficiency. My experience encompasses student advising, workflow enhancement, data analysis, and client assistance, and makes me a strong candidate to succeed as Customer Success Manager.…I have 4+ years of experience in professional roles related to education consulting, operations management, transport services, and digital engagement, with a track record of customer satisfaction and operational efficiency. My experience encompasses student advising, workflow enhancement, data analysis, and client assistance, and makes me a strong candidate to succeed as Customer Success Manager.

Tolulope Osinubi

Project Manager, Community Manager, Data Annotator, +4

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I have 4+ years of experience in professional roles related to education consulting, operations management, transport services, and digital engagement, with a track record of customer satisfaction and operational efficiency. My experience encompasses student advising, workflow enhancement, data analysis, and client assistance, and makes me a strong candidate to succeed as Customer Success Manager.…I have 4+ years of experience in professional roles related to education consulting, operations management, transport services, and digital engagement, with a track record of customer satisfaction and operational efficiency. My experience encompasses student advising, workflow enhancement, data analysis, and client assistance, and makes me a strong candidate to succeed as Customer Success Manager.

Available to hire

I have 4+ years of experience in professional roles related to education consulting, operations management, transport services, and digital engagement, with a track record of customer satisfaction and operational efficiency. My experience encompasses student advising, workflow enhancement, data analysis, and client assistance, and makes me a strong candidate to succeed as Customer Success Manager.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Senior Student Counselor / Office Manager at Better Future International Consults

July 1, 2024 - Present

Led comprehensive analysis of school enrolment processes across the UK, USA, Canada, and Malta; drove a 15% increase in successful programme placements; managed end-to-end study visa applications across four countries; provided strategic, data-informed counseling to over 200 students with a 95% satisfaction rate; mentored a team of 5+ counselors; rolled out optimized client engagement systems that reduced response time by 20% and improved service delivery and client satisfaction.

Senior Student Counselor at ESC Education

June 1, 2024 - October 6, 2025

Conducted in-depth analysis of student retention trends; designed proactive interventions for at-risk students; drove a 25% increase in participation in academic support programs; delivered personalized counseling to over 500 students; leveraged performance data to guide program decisions and improve engagement metrics.

Route Inspector at Primero Transport Services Limited

September 1, 2022 - October 6, 2025

Utilized data analysis in route optimization for a fleet of over 100 buses; improved ticket issue management accuracy by 99%; optimized routes; collaborated with bus operators for a 30% reduction in waiting time and improved customer satisfaction.