I am a dynamic and results-driven professional with over 3 years of experience in lead generation, customer support, and graphic design. I have a passion for driving growth and innovation in tech-driven roles across various sectors, including real estate, digital services, and entertainment. I'm always eager to learn and adapt, making me a reliable team player who thrives in collaborative environments. My goal is to create meaningful connections and impactful designs that resonate with audiences.…

TIVKAA JOSEPH

PRO

I am a dynamic and results-driven professional with over 3 years of experience in lead generation, customer support, and graphic design. I have a passion for driving growth and innovation in tech-driven roles across various sectors, including real estate, digital services, and entertainment. I'm always eager to learn and adapt, making me a reliable team player who thrives in collaborative environments. My goal is to create meaningful connections and impactful designs that resonate with audiences.…

Available to hire

I am a dynamic and results-driven professional with over 3 years of experience in lead generation, customer support, and graphic design. I have a passion for driving growth and innovation in tech-driven roles across various sectors, including real estate, digital services, and entertainment. I’m always eager to learn and adapt, making me a reliable team player who thrives in collaborative environments. My goal is to create meaningful connections and impactful designs that resonate with audiences.

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Skills

Experience Level

Email Marketing
Intermediate

Language

Work Experience

Graphic Designer at AJ's Club
January 1, 2023 - January 1, 2025
Designed and implemented creative brand visuals across social media and print. Produced over 100+ eye-catching marketing assets, boosting engagement by 35%. Collaborated with marketing and event teams to deliver visual consistency.
Customer Support Specialist at Digital Witch
January 1, 2021 - January 1, 2023
Delivered real-time support via chat and email to over 200+ international clients. Managed ticket resolution using tools like Intercom and Monday.com. Reduced customer churn by 20% through proactive communication.
Lead Generation Specialist at PromiseLand Real Estate
January 1, 2019 - January 1, 2021
Generated over 5,000 qualified leads via LinkedIn, email scraping, and CRM outreach. Implemented automated workflows using Apollo.io and Salesforce. Played key role in doubling the company’s monthly inbound leads.

Education

B.Sc. in Mathematics & Computer Science at Open University Abuja
January 1, 2014 - January 1, 2018

Qualifications

DEMAND IT SUPPORT SKILLS
May 9, 2024 - September 10, 2024
training on different kind of skills like Customer Support , Customer Servce , Lead Generation , Email Management , Airbnb management , Email Marketing , Telemarketing , CRM / Project Management tools and alot

Industry Experience

Real Estate & Construction, Media & Entertainment, Professional Services

Skills

Experience Level

Email Marketing
Intermediate