Available to hire
Client servicing and social media professional with 8+ years of experience managing multi-client portfolios across hospitality, lifestyle, beauty, and retail. I’m the primary point of contact from briefing through delivery—owning social media strategy, content calendars, and campaign execution while keeping stakeholders and vendors aligned.
I’ve delivered measurable audience engagement growth, led influencer collaborations and community management, and maintained 100% client retention over three years while concurrently managing up to five accounts. Open to UK Skilled Worker Visa sponsorship and relocation.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Hindi
Advanced
Bengali
Fluent
Work Experience
Community & Social Media Manager at Conversation Room (Bar & Lounge)
July 1, 2025 - October 31, 2025Owned the end-to-end Instagram and overall social media presence for a hospitality venue, using a planned monthly content calendar to grow engagement by ~30%. Conceived and coordinated bar takeovers and partner brand collaborations that contributed to ~10% engagement uplift. Planned and executed influencer collaborations and content shoots to support brand campaigns and expand organic reach. Managed daily community interactions and customer communications while maintaining the brand voice across Instagram and face-to-face. Partnered with senior management on marketing activities and special event execution from concept through delivery.
Client Servicing & Social Media Manager at T&K Creative
May 1, 2022 - July 1, 2025Managed end-to-end client servicing for 5 clients across lifestyle, hospitality, and retail—acting as the primary point of contact from briefing through delivery. Developed and executed social media strategies aligned to business objectives and maintained content calendars across Instagram and Facebook. Led campaign planning and execution, coordinating with designers and content creators to deliver on-time, on-brand outputs across 8 campaigns. Led influencer marketing collaborations by managing creator outreach, briefing, and content coordination from initial contact through delivery. Built long-term relationships that contributed to 100% client retention over three years.
Client Servicing Manager at Entice Interiors
December 1, 2019 - December 31, 2021Managed client accounts from project initiation through completion for an interiors and lifestyle brand, ensuring on-time delivery across 3 concurrent projects. Served as the key liaison between clients and internal design/project teams, resolving queries and maintaining service standards throughout the project lifecycle. Built strong client relationships through proactive, consistent communication to support repeat business.
Goodwill Consultant (PR & Events) at Ardmore Events & PR
August 1, 2017 - November 30, 2019Coordinated media relations and PR activities supporting lifestyle and consumer brand awareness initiatives. Assisted in planning and executing large-scale promotional events and campaigns including TEDx, Meet & Greet with Ruskin Bond, and the Kolkata International Film Festival. Planned and executed on-location brand content shoots by coordinating logistics, vendors, and creative teams to deliver campaign-ready assets. Built relationships with media partners, clients, and stakeholders across the events and lifestyle industry.
Education
PGDM in Journalism & Mass Communication at IMCFTS, Kalyani University
January 1, 2016 - January 1, 2016Bachelor of Media Science (Film & Television) at NSHM Knowledge Campus, WBUT
January 1, 2014 - January 1, 2014Qualifications
Industry Experience
Media & Entertainment, Retail, Travel & Hospitality, Consumer Goods, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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