Client Servicing, Social Media & PR professional with 8+ years of experience across advertising, hospitality, lifestyle, interiors, and events.

About

Client Servicing, Social Media & PR professional with 8+ years of experience across advertising, hospitality, lifestyle, interiors, and events. I manage multi-brand client portfolios end-to-end—from media relations and PR activity to social media strategy, content execution, influencer partnerships, and community management.

I’m known for keeping brand voice consistent, coordinating cross-functionally with internal teams and external partners, and delivering campaigns on time. I’ve maintained 100% client retention over three years while concurrently managing up to 5 client accounts, and I’m currently open to international relocation and work authorization/visa sponsorship.

  • 9 years' experience
  • Joined August 2026

Languages

  • EnglishFluent
  • HindiAdvanced
  • BengaliFluent

Industry experience

  • Media & Entertainment
  • Retail
  • Travel & Hospitality
  • Consumer Goods
  • Professional Services
  • Education

Work experience· 6 roles

Career BreakNov 2025 – Present · 1 yr 1 mo

Planned career break (focused on staying engaged with industry and social media trends). Undertook freelance work including influencer marketing and content coordination projects, and is now available to return to client servicing, social media, and PR/communications roles.

Community & Social Media Manager · Conversation Room (Bar & Lounge)Jul 2025 – Oct 2025 · 4 mos

Owned the end-to-end Instagram and overall social media presence for a hospitality venue, using a planned monthly content calendar to grow engagement by ~30%. Conceived and coordinated bar takeovers and partner brand collaborations that contributed to ~10% engagement uplift. Planned and executed influencer collaborations and content shoots to support brand campaigns and expand organic reach. Managed daily community interactions and customer communications while maintaining the brand voice across Instagram and face-to-face. Partnered with senior management on marketing activities and special event execution from concept through delivery.

Client Servicing & Social Media Manager · T&K CreativeMay 2022 – Jul 2025 · 3 yrs 3 mos

Managed end-to-end client servicing for 5 clients across lifestyle, hospitality, and retail—acting as the primary point of contact from briefing through delivery. Developed and executed social media strategies aligned to business objectives and maintained content calendars across Instagram and Facebook. Led campaign planning and execution, coordinating with designers and content creators to deliver on-time, on-brand outputs across 8 campaigns. Led influencer marketing collaborations by managing creator outreach, briefing, and content coordination from initial contact through delivery. Built long-term relationships that contributed to 100% client retention over three years.

Career BreakDec 2021 – May 2022 · 6 mos
Client Servicing Manager · Entice InteriorsDec 2019 – Dec 2021 · 2 yrs 1 mo
Goodwill Consultant (PR & Events) · Ardmore Events & PRAug 2017 – Nov 2019 · 2 yrs 4 mos

Education

PGDM in Journalism & Mass Communication · IMCFTS, Kalyani University2016
Bachelor of Media Science (Film & Television) · NSHM Knowledge Campus, WBUT2014
PGDM in Journalism & Mass Communication · IMCFTS, Kalyani University2016
Bachelor of Media Science (Film & Television) · NSHM Knowledge Campus, WBUT2014

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