A comprehensive SaaS patient dashboard designed for a HealthTech startup, enabling doctors, nurses, and hospital administrators to manage patient records, appointments, and health analytics in a single, intuitive platform.

The Challenge:
Healthcare providers struggled with fragmented data across multiple systems, leading to delayed diagnoses and poor user experience. The client needed a unified, HIPAA-aligned dashboard that simplified clinical workflows without sacrificing functionality.

My Design Process:

• Discovery: Stakeholder interviews with 12 healthcare professionals (doctors, nurses, admin)
• Research: Analyzed 6 competing HealthTech platforms and WCAG 2.1 accessibility guidelines
• Information Architecture: Mapped 40+ clinical workflows into logical user journeys
• Wireframing: Created low-fidelity wireframes for 30+ screens covering all key user types
• Prototyping: Built interactive high-fidelity prototypes in Figma for usability testing
• Testing: 2 rounds of moderated usability testing with 10 participants
• Iteration: Refined based on feedback before developer handoff

Key Features Designed:

• Role-based dashboards (Doctor, Nurse, Admin, Patient)
• Real-time patient vitals monitoring interface
• Appointment scheduling with conflict detection
• Medical records and history viewer
• Prescription and lab results management
• Analytics dashboard with health trend charts
• Secure messaging between care team members
• Dark mode and accessibility compliance (WCAG 2.1 AA)

Deliverables:

• 60+ unique screens across all roles
• Complete design system with health-focused components
• Interactive prototype for stakeholder demos
• Developer handoff documentation in Figma
• Accessibility audit report

Results:

• Task completion rate improved by 62% vs old system
• 90% of users rated the interface “easy” or “very easy”
• Clinical workflow time reduced by 35%
• Zero critical usability issues found in final testing round

Tools: Figma, FigJam, Miro, Maze, Zeplin, Notion

A complete UI/UX redesign of an e-commerce platform for a retail client, transforming a cluttered, conversion-low website into a streamlined, high-converting shopping experience.

The Challenge:
The existing e-commerce site had a 78% cart abandonment rate, confusing navigation, and poor mobile experience. The client needed a complete redesign that would improve conversions while maintaining their brand identity.

Research & Discovery:

• Heuristic evaluation identifying 23 major usability issues
• User interviews with 15 current and potential customers
• Heatmap and session recording analysis (Hotjar)
• Competitor analysis of 8 top e-commerce platforms
• Analytics review of user drop-off points

Design Solutions:

• Restructured information architecture with clear category hierarchy
• Redesigned product cards with better visual hierarchy and CTAs
• Streamlined 3-step checkout flow (down from 7 steps)
• Responsive mobile-first design optimized for thumb navigation
• Personalized recommendation sections
• Wishlist and recently viewed features
• Trust badges and social proof integration
• Filter and search UX improvements

Deliverables:

• Complete responsive design for web and mobile (iOS/Android)
• 80+ unique screens in Figma
• Interactive prototype for user testing
• Design system with reusable components
• Developer handoff documentation

Results After Launch:

• Cart abandonment rate reduced from 78% to 52%
• Mobile conversion rate improved by 47%
• Average session duration increased by 2.3 minutes
• NPS score improved from 32 to 61

Tools: Figma, Hotjar, Google Analytics, Maze, FigJam

A comprehensive mobile banking app designed for a FinTech startup, focused on delivering a seamless, secure, and intuitive experience for users managing their finances on iOS and Android.

Project Overview:
This project involved end-to-end UI/UX design for a mobile banking application that allows users to transfer money, manage accounts, apply for loans, and track spending — all within a clean, trustworthy interface.

My Design Process:

• Discovery: User interviews with 20+ potential users, competitive analysis of 5 banking apps
• Define: Created user personas, journey maps, and problem statements
• Ideate: Sketched 50+ wireframe concepts and facilitated design sprints
• Prototype: Built high-fidelity interactive prototypes in Figma
• Test: Conducted 3 rounds of usability testing with 8 participants each
• Iterate: Refined designs based on feedback before handoff

Key Features Designed:

• Onboarding & KYC verification flow
• Dashboard with spending analytics and charts
• Peer-to-peer money transfer with QR code support
• Loan application and approval workflow
• Biometric login (Face ID / Fingerprint)
• Push notification system for transaction alerts
• Dark mode and accessibility compliance (WCAG 2.1 AA)

Results:

• 4.8/5 average usability score in testing
• Onboarding completion rate improved by 35%
• Transaction flow reduced from 7 steps to 3 steps

Tools: Figma, FigJam, Maze (testing), Miro, Zeplin

As Lead Designer at Helder Technologies Solution, I designed and built a comprehensive multi-product design system used across 5+ digital products in EdTech, FinTech, and Healthcare sectors.

The Challenge:
Helder Technologies had multiple products built by different teams with inconsistent UI patterns, colors, and components — leading to poor user experience and slow development cycles.

My Role & Approach:

• Audited all existing products and documented inconsistencies
• Built a unified design system in Figma with tokens, components, and documentation
• Established design guidelines for typography, color palettes, spacing, and iconography
• Created reusable component libraries for both web and mobile (React & React Native)
• Conducted weekly design reviews with developers and product managers
• Mentored 2 junior designers on system usage and contribution

Key Deliverables:

• 200+ reusable UI components
• Design tokens for theming and dark/light mode
• Interactive prototypes and developer handoff documentation
• Style guide and pattern library

Results:

• 40% reduction in design-to-development time
• Consistent brand identity across all products
• Improved designer onboarding from weeks to days

Tools: Figma, FigJam, Notion, Zeplin, Jira

LoleLink is an all-in-one AI-powered business platform that empowers African SMEs and entrepreneurs to manage services, HR, finance, and projects efficiently. It enables businesses to list services, automate workflows, gain data-driven insights, and connect with customers.