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I'm an AWS-trained Cloud Engineer and Technical Consultant with proven experience troubleshooting, automation, and customer-facing support across AWS environments. I translate complex technical issues into clear business solutions and bridge engineering and operations to deliver scalable, reliable cloud services. I'm a creative product and UX contributor with SaaS and web applications experience, focusing on usability and user engagement, turning user needs into UI flows, mockups, and prototypes using Figma and Adobe XD. I enjoy cross-functional collaboration and am enthusiastic about integrating AI to optimize digital experiences and product outcomes.…I'm an AWS-trained Cloud Engineer and Technical Consultant with proven experience troubleshooting, automation, and customer-facing support across AWS environments. I translate complex technical issues into clear business solutions and bridge engineering and operations to deliver scalable, reliable cloud services. I'm a creative product and UX contributor with SaaS and web applications experience, focusing on usability and user engagement, turning user needs into UI flows, mockups, and prototypes using Figma and Adobe XD. I enjoy cross-functional collaboration and am enthusiastic about integrating AI to optimize digital experiences and product outcomes.

Tianmin Zhang

Cloud Developer, Front-End Developer, Web Developer, +2

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I'm an AWS-trained Cloud Engineer and Technical Consultant with proven experience troubleshooting, automation, and customer-facing support across AWS environments. I translate complex technical issues into clear business solutions and bridge engineering and operations to deliver scalable, reliable cloud services. I'm a creative product and UX contributor with SaaS and web applications experience, focusing on usability and user engagement, turning user needs into UI flows, mockups, and prototypes using Figma and Adobe XD. I enjoy cross-functional collaboration and am enthusiastic about integrating AI to optimize digital experiences and product outcomes.…I'm an AWS-trained Cloud Engineer and Technical Consultant with proven experience troubleshooting, automation, and customer-facing support across AWS environments. I translate complex technical issues into clear business solutions and bridge engineering and operations to deliver scalable, reliable cloud services. I'm a creative product and UX contributor with SaaS and web applications experience, focusing on usability and user engagement, turning user needs into UI flows, mockups, and prototypes using Figma and Adobe XD. I enjoy cross-functional collaboration and am enthusiastic about integrating AI to optimize digital experiences and product outcomes.

Available to hire

I’m an AWS-trained Cloud Engineer and Technical Consultant with proven experience troubleshooting, automation, and customer-facing support across AWS environments. I translate complex technical issues into clear business solutions and bridge engineering and operations to deliver scalable, reliable cloud services.
I’m a creative product and UX contributor with SaaS and web applications experience, focusing on usability and user engagement, turning user needs into UI flows, mockups, and prototypes using Figma and Adobe XD. I enjoy cross-functional collaboration and am enthusiastic about integrating AI to optimize digital experiences and product outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Specialist Investigator – Risk & Compliance Operation at Amazon Ireland

September 1, 2024 - October 27, 2025

Delivered high-accuracy results in a high-volume compliance role (172% IPH peak, 100% accuracy), investigating fraud patterns and ensuring adherence to global policy standards. Selected for AWS Tech U (Cloud Support Engineering track); trained in Linux, Networking, Security, and AWS services (EC2, S3, VPC, IAM, CloudWatch, Lambda, API Gateway). Completed customer-scenario projects, including drafting RFPs and technical proposals, serverless app development, and cloud networking designs (VPC Peering, Transit Gateway). Practiced customer-facing troubleshooting and technical storytelling, fostering cross-functional collaboration and peer mentoring.

Front-End Engineer at Blue Fox Network Technology Co., Ltd

August 1, 2023 - August 1, 2023

Smart Rabbit (eCommerce): Led design and development of cart, payment, and user center modules with a mobile-first approach. Executed UI/UX optimizations based on user funnel analysis, lifting checkout conversion rate by 10%. BlackSwift HR SaaS: Designed and implemented dynamic RBAC system, enabling configurable user permissions for different client orgs. Reduced task completion time by 30% and increased user satisfaction by 15% via intuitive UI redesign. Helped decrease client employee turnover by 10% by streamlining HR workflow interfaces. Shenling Logistics: Built core frontend modules (dispatch, vehicle, employee); improved data-entry efficiency with custom forms. Participated in product review meetings with clients, offering technical feasibility feedback in delivery cycles.