As a product leader and social impact technologist, I help organizations create innovative, user-centric solutions that drive positive change. I specialize in leveraging technology to enhance user experience, improve accessibility, and streamline operations. My unique background spans non-profit, legal, and market research sectors, giving me a broad perspective on how to tackle complex challenges. I am adept at Agile methodologies, leading cross-functional teams, and implementing impactful projects from concept to launch. My work has resulted in significant improvements, including a 50% reduction in production costs and a 15% increase in new user sign-ups. I am a certified Scrum Product Owner and Salesforce Administrator, committed to crafting solutions that are not only effective but also aligned with a mission of social good and inclusion. I am a creative problem-solver and passionate advocate for building technology that serves people and purpose. Let's work together to bring your project to life and make a meaningful impact.

Trent Shafer

As a product leader and social impact technologist, I help organizations create innovative, user-centric solutions that drive positive change. I specialize in leveraging technology to enhance user experience, improve accessibility, and streamline operations. My unique background spans non-profit, legal, and market research sectors, giving me a broad perspective on how to tackle complex challenges. I am adept at Agile methodologies, leading cross-functional teams, and implementing impactful projects from concept to launch. My work has resulted in significant improvements, including a 50% reduction in production costs and a 15% increase in new user sign-ups. I am a certified Scrum Product Owner and Salesforce Administrator, committed to crafting solutions that are not only effective but also aligned with a mission of social good and inclusion. I am a creative problem-solver and passionate advocate for building technology that serves people and purpose. Let's work together to bring your project to life and make a meaningful impact.

Available to hire

As a product leader and social impact technologist, I help organizations create innovative, user-centric solutions that drive positive change. I specialize in leveraging technology to enhance user experience, improve accessibility, and streamline operations. My unique background spans non-profit, legal, and market research sectors, giving me a broad perspective on how to tackle complex challenges.

I am adept at Agile methodologies, leading cross-functional teams, and implementing impactful projects from concept to launch. My work has resulted in significant improvements, including a 50% reduction in production costs and a 15% increase in new user sign-ups. I am a certified Scrum Product Owner and Salesforce Administrator, committed to crafting solutions that are not only effective but also aligned with a mission of social good and inclusion.

I am a creative problem-solver and passionate advocate for building technology that serves people and purpose. Let’s work together to bring your project to life and make a meaningful impact.

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Experience Level

Expert

Language

English
Fluent

Work Experience

Experience Director of Product at DoSomething.org
August 20, 2024 - September 7, 2025
Led digital transformation and product strategy for DoSomething.org's Product & Engineering team. Implemented Agile and Lean practices, boosted user engagement, reduced production costs by around 50%, and migrated legacy platforms to a modern mobile-responsive web app. Drove accessibility improvements, fostered a user-centered culture, and built cross-functional partnerships with legal, IT, and operations to deliver impactful social-good solutions.

Education

Bachelor of Arts in Anthropology at Indiana University Purdue University Indianapolis
January 1, 2011 - January 1, 2013
High School Diploma at Colver Military Academy
January 1, 2006 - January 1, 2009
National Civilian & Community Corps (AmeriCorps) at AmeriCorps
September 1, 2010 - June 1, 2011
Disaster Preparedness & Response Corps at Red Cross
July 1, 2013 - February 1, 2014

Qualifications

Certified Scrum Product Owner (CSPO)
January 20, 2020 - September 7, 2025
Salesforce Administrator
October 1, 2019 - September 7, 2025

Industry Experience

Non-Profit Organization, Software & Internet, Education, Professional Services, Media & Entertainment