Analicia Trevino

Front Desk Agent at Comfort Suites

Greet and check guests in and out, manage reservations, upsell hotel products, and help ensure smooth hotel operations. Provide friendly, knowledgeable information on policies and room details, while collaborating with teams to stock, clean, and track inventory.

Receptionist/Administrative Assistant at America’s Best

Scheduled appointments, answered phones, updated records, and performed other administrative tasks. Assisted customers with eyeglasses and contacts, performed repairs, and maintained smooth flow between check-in, appointments, optical, and check-out while delivering high levels of customer service.