I am a versatile IT and business operations professional with a strong background in Information Systems and technical support. I have hands-on experience in Windows system administration, hardware troubleshooting, photo editing, graphic design, and data entry, and I am fluent in Amharic, Tigrinya, and English. I enjoy turning ideas into clear, visually appealing content and solutions that help people learn and stay engaged. I have successfully managed small business operations (Cafe) and produced digital content for social media, including educational technology tips. I’m seeking freelance or technical roles where I can apply my technical, creative, and entrepreneurial skills to deliver value for clients and organizations.

Tsigehiwet Kahsay Birhane

I am a versatile IT and business operations professional with a strong background in Information Systems and technical support. I have hands-on experience in Windows system administration, hardware troubleshooting, photo editing, graphic design, and data entry, and I am fluent in Amharic, Tigrinya, and English. I enjoy turning ideas into clear, visually appealing content and solutions that help people learn and stay engaged. I have successfully managed small business operations (Cafe) and produced digital content for social media, including educational technology tips. I’m seeking freelance or technical roles where I can apply my technical, creative, and entrepreneurial skills to deliver value for clients and organizations.

Available to hire

I am a versatile IT and business operations professional with a strong background in Information Systems and technical support. I have hands-on experience in Windows system administration, hardware troubleshooting, photo editing, graphic design, and data entry, and I am fluent in Amharic, Tigrinya, and English. I enjoy turning ideas into clear, visually appealing content and solutions that help people learn and stay engaged.

I have successfully managed small business operations (Cafe) and produced digital content for social media, including educational technology tips. I’m seeking freelance or technical roles where I can apply my technical, creative, and entrepreneurial skills to deliver value for clients and organizations.

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Language

English
Fluent
Amharic
Fluent
Tigrinya
Fluent

Work Experience

Technical Assistant at Aksum University
April 1, 2020 - Present
Provide high-level technical support for university hardware and software systems; train students in photo editing, graphic design and content creation; perform clean OS installations and resolve driver/partitioning issues; manage digital accounts and ensure network security across campus departments.
Business Owner / Manager at Havana Cafe
December 1, 2024 - Present
Expanded business operations from a single-room to a dual-room facility; managed capital investment for industrial kitchen equipment and optimized supply chain; oversaw transition from family-based partnership to professional hiring model.
Digital Content Creator at Facebook: Tsigehiwet Kahsay
September 1, 2025 - Present
Produce educational content focusing on technology tips and historical narratives; develop scripts for high-engagement video content, utilizing professional-mode social media tools.

Education

Bachelor of Science in Information Systems at Mekelle University
January 11, 2015 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Software & Internet, Media & Entertainment, Professional Services, Travel & Hospitality