Robert Joshua Johnson

Management Analyst-Operational at Health Care Authority

Data entry related to Paternity and Enforcement cases; updating addresses and employment; sending payment histories/Acknowledgments of Paternities to out-of-state agencies; responding to Non-Custodial Parent location requests and address changes when communication is lacking.

Information Clerk at Health Care Authority, Division of Health Improvement

Data entry; answering phone calls and emails; sending legal letters; researching applicants in legal portals; processing applications; assisting legal team by answering questions, uploading documents, and notifying updates; authored Policy and Procedure for most processes.

Receptionist at Lexus of Santa Fe

Prepared vehicle applications for MVD Express; answered phone calls; assisted customers; checked inventory; refilled refreshments bar.

Commercial Agent/Data Entry at MVD Express (St. Michael’s location)

Completed vehicle applications (motor, recreational, and water); processed liens; added/subtracted owners on Bills of Sale; earned a 2-year VIN inspection certification.

Courtesy Clerk at Sprouts Farmers Market

Retrieved and sanitized grocery carts; stocked shelves; sweep/mop; trash removal; bagging for customers and Instacart orders.

Customer Service Attendant at Target Tech

Assisted customers with phone activations; explained device models and plans; updated weekly inventory; operated the register for others on the electronics team.

Cashier at UNM Food Groups

Cashier duties; stocking; inventory; customer inquiries.

Sandwich Artist at UNM Food Groups-Subway

Preparing sandwiches, salads; food preparation; sanitation; closing duties.

Management Analyst-Operational at Health Care Authority, Child Services Support Division

Data entry related to paternity and enforcement cases, updating addresses and employment on cases, and sending payment histories/acknowledgments to out-of-state agencies. Respond to requests on the Non-Custodial Parent's location for requesting state agencies and address changes; manage communication gaps from NCP.

Information Clerk at Health Care Authority, Division of Health Improvement-Career Criminal History Screening Program

Data entry, answering phone calls and emails from applicants and facilities, sending legal letters, researching applicants in portals, and processing applications. Supported legal team by answering questions, uploading documents, and notifying updates; drafted Policy and Procedure for several office processes.

Commercial Agent/Data Entry at MVD Express

Completed vehicle applications (motor, recreational, water), processed liens, and updated owners on Bills of Sale. Earned a 2-year VIN inspection certification while employed.

Courtesy Clerk at Sprouts Farmers Market

Retrieved and sanitized grocery carts, stocked shelves, swept/mopped, trash removal, bagging for customers and Instacart orders.