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Hi, I’m Crystal Murungi. I’m a detail-oriented, customer-focused professional with experience in service-based roles and a passion for delivering exceptional client experiences. I’m comfortable solving problems under pressure and enjoy recommending practical solutions based on individual customer needs. I thrive in fast-paced, team-based environments and I’m committed to creating positive and inclusive interactions while building lasting relationships. I’m adaptable to high-traffic retail or service settings and comfortable engaging with diverse customer bases. I bring strong Microsoft Office skills, a proactive approach to upselling based on customer needs, and a commitment to maintaining a professional, organized workspace. I look forward to contributing to a friendly, client-centered environment.…Hi, I’m Crystal Murungi. I’m a detail-oriented, customer-focused professional with experience in service-based roles and a passion for delivering exceptional client experiences. I’m comfortable solving problems under pressure and enjoy recommending practical solutions based on individual customer needs. I thrive in fast-paced, team-based environments and I’m committed to creating positive and inclusive interactions while building lasting relationships. I’m adaptable to high-traffic retail or service settings and comfortable engaging with diverse customer bases. I bring strong Microsoft Office skills, a proactive approach to upselling based on customer needs, and a commitment to maintaining a professional, organized workspace. I look forward to contributing to a friendly, client-centered environment.

Crystal Murungi

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Hi, I’m Crystal Murungi. I’m a detail-oriented, customer-focused professional with experience in service-based roles and a passion for delivering exceptional client experiences. I’m comfortable solving problems under pressure and enjoy recommending practical solutions based on individual customer needs. I thrive in fast-paced, team-based environments and I’m committed to creating positive and inclusive interactions while building lasting relationships. I’m adaptable to high-traffic retail or service settings and comfortable engaging with diverse customer bases. I bring strong Microsoft Office skills, a proactive approach to upselling based on customer needs, and a commitment to maintaining a professional, organized workspace. I look forward to contributing to a friendly, client-centered environment.…Hi, I’m Crystal Murungi. I’m a detail-oriented, customer-focused professional with experience in service-based roles and a passion for delivering exceptional client experiences. I’m comfortable solving problems under pressure and enjoy recommending practical solutions based on individual customer needs. I thrive in fast-paced, team-based environments and I’m committed to creating positive and inclusive interactions while building lasting relationships. I’m adaptable to high-traffic retail or service settings and comfortable engaging with diverse customer bases. I bring strong Microsoft Office skills, a proactive approach to upselling based on customer needs, and a commitment to maintaining a professional, organized workspace. I look forward to contributing to a friendly, client-centered environment.

Available to hire

Hi, I’m Crystal Murungi. I’m a detail-oriented, customer-focused professional with experience in service-based roles and a passion for delivering exceptional client experiences. I’m comfortable solving problems under pressure and enjoy recommending practical solutions based on individual customer needs. I thrive in fast-paced, team-based environments and I’m committed to creating positive and inclusive interactions while building lasting relationships.

I’m adaptable to high-traffic retail or service settings and comfortable engaging with diverse customer bases. I bring strong Microsoft Office skills, a proactive approach to upselling based on customer needs, and a commitment to maintaining a professional, organized workspace. I look forward to contributing to a friendly, client-centered environment.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Customer Service Representative at Canary Dental

September 1, 2024 - September 1, 2024

Greeted and assisted customers daily, provided product recommendations and resolved issues calmly and efficiently; handled cash and digital transactions with a high level of accuracy; promoted treatment packages, dental products and loyalty programs based on customer interest and needs, leading to increased patient interest and sales conversions; maintained clean, organized workspace and upheld company standards of professionalism and care.

Front Desk Assistant (Part-Time) at Columbia College

August 1, 2021 - August 1, 2021

Managed visitor check-ins, responded to inquiries, and provided campus information; assisted in coordinating schedules and managing email communications; used Microsoft Office to maintain appointment records and student feedback; demonstrated discretion in handling confidential student data; developed interpersonal skills through daily interactions with diverse populations, building trust and long-term relationships.