Hello, I'm Umar Farouk Abass. I help businesses improve operations, communicate ideas clearly, organize information, and create professional digital content that supports growth and decision-making. Over the years, I have built experience across operations management, data reporting, customer service, IT support, staff training, business documentation, content creation, and graphic design. My professional background includes leadership roles in production, operations, human resources, customer service, and data management, where I have been responsible for improving workflows, supporting teams, solving operational challenges, and developing systems that help organizations run more efficiently. Alongside my professional career, I have developed strong creative and digital skills through personal projects and continuous learning. I design presentations, marketing materials, flyers, social media content, logos, and AI-assisted digital content. I also manage creative projects through Faze Media, where I explore storytelling, cartoon content, animation concepts, and digital media production. My approach combines analytical thinking, creativity, technology, and practical business experience. Whether you need support with data analysis, presentations, content creation, business documentation, training materials, or operational projects, I focus on delivering solutions that are professional, practical, and tailored to your goals. What sets me apart is my ability to understand both the operational and creative sides of a business. I don't just create content or reports—I help clients communicate better, work smarter, and achieve results.

UMAR FAROUK ABASS YIKINSAH ZINDAJUA

Hello, I'm Umar Farouk Abass. I help businesses improve operations, communicate ideas clearly, organize information, and create professional digital content that supports growth and decision-making. Over the years, I have built experience across operations management, data reporting, customer service, IT support, staff training, business documentation, content creation, and graphic design. My professional background includes leadership roles in production, operations, human resources, customer service, and data management, where I have been responsible for improving workflows, supporting teams, solving operational challenges, and developing systems that help organizations run more efficiently. Alongside my professional career, I have developed strong creative and digital skills through personal projects and continuous learning. I design presentations, marketing materials, flyers, social media content, logos, and AI-assisted digital content. I also manage creative projects through Faze Media, where I explore storytelling, cartoon content, animation concepts, and digital media production. My approach combines analytical thinking, creativity, technology, and practical business experience. Whether you need support with data analysis, presentations, content creation, business documentation, training materials, or operational projects, I focus on delivering solutions that are professional, practical, and tailored to your goals. What sets me apart is my ability to understand both the operational and creative sides of a business. I don't just create content or reports—I help clients communicate better, work smarter, and achieve results.

Available to hire

Hello, I’m Umar Farouk Abass.
I help businesses improve operations, communicate ideas clearly, organize information, and create professional digital content that supports growth and decision-making.
Over the years, I have built experience across operations management, data reporting, customer service, IT support, staff training, business documentation, content creation, and graphic design. My professional background includes leadership roles in production, operations, human resources, customer service, and data management, where I have been responsible for improving workflows, supporting teams, solving operational challenges, and developing systems that help organizations run more efficiently.
Alongside my professional career, I have developed strong creative and digital skills through personal projects and continuous learning. I design presentations, marketing materials, flyers, social media content, logos, and AI-assisted digital content. I also manage creative projects through Faze Media, where I explore storytelling, cartoon content, animation concepts, and digital media production.
My approach combines analytical thinking, creativity, technology, and practical business experience. Whether you need support with data analysis, presentations, content creation, business documentation, training materials, or operational projects, I focus on delivering solutions that are professional, practical, and tailored to your goals.
What sets me apart is my ability to understand both the operational and creative sides of a business. I don’t just create content or reports—I help clients communicate better, work smarter, and achieve results.

See more

Language

English
Advanced
Akan
Intermediate
Hausa
Advanced
Arabic
Intermediate

Work Experience

General Manager at Rockville Place Limited, Kumasi
June 26, 2026 - June 1, 2019
• Managed operations, customer service, administration, and staff development. • Coordinated maintenance, budgeting, and operational planning.
General Manager at Rockville Place Limited, Kumasi
June 26, 2026 - Present
Senior Production (Farm) & Data Supervisor at Legendary Foods Limited
March 2, 2026 - Present
• Lead operational reporting and data management activities. • Support IT systems, internet connectivity, and information management processes. • Develop reports, procedures, and operational documentation. • Train employees on reporting systems and operational processes. • Support management with data-driven decision-making.
IT Consultant & HR - (Part-Time) and Remote Support at One Time Educational Consult
October 1, 2024 - Present
• Provide technology support and operational improvement recommendations. • Develop policies, agreements, HR documents, and administrative procedures. • Support employee onboarding and staff training activities. • Assist with organizational systems and workflow improvements. • Implements IT and data-related systems and monitors and evaluates performance • Does data cleaning and analyses to find key insights
Data & Customer Service Manager (Part-Time) at One Time Educational Consult
February 1, 2024 - October 1, 2024
• Managed customer support and digital records. • Resolved customer issues and maintained accurate databases. • Prepared reports and supported operational decision-making • Prepared, entered, cleaned, and analyzed data • Prepared weekly, monthly and yearly reports
Operations – Production Supervisor at Legendary Foods Limited
February 1, 2021 - March 1, 2026
• Managed production teams and operational activities. • Coordinated inventory, reporting, workflow planning, and staff supervision. • Led process improvement initiatives and project implementation.

Education

Data Analytics Professional Certificate at Google
May 1, 2026 - June 26, 2026
I Starter Kit at ALX Africa
June 26, 2026 - December 1, 2025
Diploma in Human Resource Management at Alison
June 26, 2026 - July 1, 2025
Artificial Intelligence in Human Resource Management at Alison
June 26, 2026 - June 26, 2026
Certificate in Independent Travel Manager at DreamPort
June 26, 2026 - February 1, 2025
Diploma in Lean Six Sigma Yellow Belt at Alison
June 26, 2026 - December 1, 2024
Certificate in AI Career Essential at ALX AFRICA
June 26, 2026 - December 1, 2024
Virtual Assistant, Certificates at ALX AFRICA
June 26, 2026 - August 1, 2024
Diploma in Project Management at Alison
June 26, 2026 - January 1, 2024
Coaching Conversation at University of California, Davis
June 26, 2026 - February 26, 2024
Visionary Leadership, Identity & Motivation at Macquarie University
June 26, 2026 - February 15, 2024
Professional Certificate in Software Engineering at IPMC College of Technology
June 26, 2026 - August 1, 2018

Qualifications

Legendary Branch Expansion Project, Accra
January 1, 2023 - June 26, 2026
• Successfully led a production expansion project that contributed to the establishment of a new operational facility in Accra.

Industry Experience

Agriculture & Mining, Non-Profit Organization, Manufacturing, Education, Real Estate & Construction, Software & Internet, Other