I’m a dedicated User Experience Specialist with more than a decade of experience crafting usable, data-driven digital experiences across telecom, automotive, finance, and transportation sectors. I lead UX strategy and design processes, bridging product needs with user insights to deliver intuitive interfaces and scalable design systems. Passionate about research, prototyping, and collaborating with cross-functional teams, I’ve consistently helped large organizations adopt a user-centered mindset while delivering tangible business value. I thrive in agile environments, facilitating workshops, validating ideas with real users, and evangelizing UX best practices across multiple teams and stakeholders. My toolkit spans user research, information architecture, visual design, and front-end basics (HTML/CSS/JS). I’ve designed platforms ranging from B2B ecosystems to complex CRM and telecommunication dashboards, always aiming to simplify complexity and improve decision-making for end users.

Abdelhamid Bellamkaddam

I’m a dedicated User Experience Specialist with more than a decade of experience crafting usable, data-driven digital experiences across telecom, automotive, finance, and transportation sectors. I lead UX strategy and design processes, bridging product needs with user insights to deliver intuitive interfaces and scalable design systems. Passionate about research, prototyping, and collaborating with cross-functional teams, I’ve consistently helped large organizations adopt a user-centered mindset while delivering tangible business value. I thrive in agile environments, facilitating workshops, validating ideas with real users, and evangelizing UX best practices across multiple teams and stakeholders. My toolkit spans user research, information architecture, visual design, and front-end basics (HTML/CSS/JS). I’ve designed platforms ranging from B2B ecosystems to complex CRM and telecommunication dashboards, always aiming to simplify complexity and improve decision-making for end users.

Available to hire

I’m a dedicated User Experience Specialist with more than a decade of experience crafting usable, data-driven digital experiences across telecom, automotive, finance, and transportation sectors. I lead UX strategy and design processes, bridging product needs with user insights to deliver intuitive interfaces and scalable design systems. Passionate about research, prototyping, and collaborating with cross-functional teams, I’ve consistently helped large organizations adopt a user-centered mindset while delivering tangible business value.

I thrive in agile environments, facilitating workshops, validating ideas with real users, and evangelizing UX best practices across multiple teams and stakeholders. My toolkit spans user research, information architecture, visual design, and front-end basics (HTML/CSS/JS). I’ve designed platforms ranging from B2B ecosystems to complex CRM and telecommunication dashboards, always aiming to simplify complexity and improve decision-making for end users.

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Language

English
Fluent
French
Fluent
Arabic
Intermediate
Spanish; Castilian
Intermediate

Work Experience

UX Design Referent at Orange Business
December 1, 2019 - Present
Designing the Orange B2B platform for International Business; core member of the B2B design community (supporting ~150 Designers, POs, and Developers) to adopt a unified UX vision; active in the CORA program (International Ordering); contributing to UX/UI Data Visualization guidelines for Orange Business and Orange; designing the security dashboard for SD-WAN self-care; assessing and rethinking UX for Orange Cyberdefense websites worldwide; managing UX/UI teams across Accenture/PwC.
Lead UX Designer at Renault Digital
November 1, 2018 - August 1, 2019
Led the UX design process for an online platform that manages quality, cost, delivery, and weight of auto parts across upstream, development and serial life phases. Helped the Product Owner understand and adopt UX methodology in an agile environment. Evaluated current interfaces and user workflows to identify pain points; animated workshops and interviews; sketched, prototyped and validated solutions with users and the PO; presented the final design to Renault Digital teams.
UX Designer at Sage
November 1, 2017 - August 1, 2018
Improving the UX of Sage X3 by collaborating with product managers, technical leads, creative leads, sales teams, and clients to articulate mobile UX requirements. Produced UX Architecture documentation aligned with Sage Design standards/HIG; presented concepts to senior leadership and established UI standards within the product.
Lead UX Designer at RATP, SNCF et OPTILE, GIE COMUTITRES
June 1, 2016 - October 1, 2017
Led the UX design process for an online collaborative platform serving multiple transport operators; defined the user workflow, conducted stakeholder interviews, and validated the solution with users. Facilitated cross-team workshops and communicated designs to ensure alignment across organizations.
UX Designer at Renault
May 1, 2016 - May 31, 2016
Conceived and designed the After Sales Platform, including stakeholder workshops, user profiling, sketching, mockups, responsive design, and adherence to Renault’s style guide to support service and logistics processes.
UX Designer at Crédit Agricole Investment Banking
November 1, 2015 - April 1, 2016
Evaluated the usability of the CACIB CRM, formulated usability recommendations, and designed new interfaces. Coached the development team on human-centered design practices and contributed to pair programming with UX involvement.
UX Designer at AXA P&C
June 1, 2015 - October 1, 2015
Conceptualized and designed an actuarial calculation platform, balancing user needs with regulatory and business constraints; prototyped and tested with end-users to ensure practicality and acceptance.
UX Designer at Peugeot Citroën
November 1, 2014 - May 1, 2015
Human-centered design for autonomous driving: identified driver needs in manual and autonomous modes; explored new interaction paradigms; designed cockpit interfaces and ran Wizard of Oz experiments with internal drivers to test concepts.
Human Factors Specialist at CATIE (Centre Aquitain des Technologies de l’Information et de l’Électronique)
March 1, 2014 - October 1, 2014
Integrated Human Factors approaches for UAV/pipeline surveillance pilots (Air Marine) and business jets; analyzed pilots’ tasks, modeled automated vs. human tasks, and conducted user tests in real conditions; provided ergonomic recommendations for cockpit/software.
Human Factors Engineer at EGIS AVIA for Airbus
February 1, 2012 - December 1, 2013
Integrated Human Factors in cockpit interface design; analyzed pilots’ tasks; created mockups and prototypes for cockpit simulators (A380, A350); defined testing objectives (situational awareness, workload, task accomplishment) and produced recommendations for software and operations teams aligned with certification standards.
Designer at Radius
February 1, 2011 - August 1, 2011
Conceived and designed a medical social network for dependent and elderly people; focused on usability for a vulnerable user base and accessibility considerations.
Ergonomics & Accessibility Specialist at Orange
May 1, 2010 - September 1, 2010
Conducted the integration of ergonomics and accessibility in Orange products; improved features for international innovative products developed by the Technocentre and Lines of Business.
Ergonomics Project at Banque de France
September 1, 2011 - January 1, 2012
Ergonomics approach to accompany project management and IT teams in integrating ergonomics and accessibility into the design process.

Education

Education System interfaces and Human Factors Engineer Diploma at Ecole Nationale Supérieure de la Cognitique, Institut Polytechnique de Bordeaux, France
January 11, 2030 - January 1, 2011
Preparatory classes for Engineering (Mathematics and Physics) at Lycée Montesquieu, Le Mans, France
January 11, 2030 - January 1, 2008

Qualifications

Add your qualifications or awards here.

Industry Experience

Telecommunications, Software & Internet, Transportation & Logistics, Manufacturing, Professional Services