I am a strategic client and operations leader with 6+ years of experience driving collaborative outcomes, optimizing processes, and fostering growth across diverse sectors. I excel at aligning teams and stakeholders, managing complex timelines, and turning client goals into actionable strategies. I combine analytical rigor with a solutions-oriented mindset to empower businesses and communities, delivering data-driven decisions and ethical accountability in high-stakes projects.

UDEME ENOBONG OTOHO

I am a strategic client and operations leader with 6+ years of experience driving collaborative outcomes, optimizing processes, and fostering growth across diverse sectors. I excel at aligning teams and stakeholders, managing complex timelines, and turning client goals into actionable strategies. I combine analytical rigor with a solutions-oriented mindset to empower businesses and communities, delivering data-driven decisions and ethical accountability in high-stakes projects.

Available to hire

I am a strategic client and operations leader with 6+ years of experience driving collaborative outcomes, optimizing processes, and fostering growth across diverse sectors. I excel at aligning teams and stakeholders, managing complex timelines, and turning client goals into actionable strategies.

I combine analytical rigor with a solutions-oriented mindset to empower businesses and communities, delivering data-driven decisions and ethical accountability in high-stakes projects.

See more

Language

English
Fluent

Work Experience

Manager | Experiential Projects at Insight Communication (Leo Burnett)
May 1, 2023 - February 1, 2025
Led and delivered projects on schedule by aligning cross-functional teams and external partners. Monitored campaign metrics to refine strategies, achieving ~25% ROI for clients. Prepared detailed progress reports for leadership to enable data-driven decisions. Led a cross-functional team of 15+ professionals.
Account Manager, Brand Activation at Ogilvy Nigeria
June 1, 2021 - April 1, 2023
Designed community-centric campaigns targeting grassroots entrepreneurs, boosting brand adoption in informal markets by 35%. Coordinated vendors and promoters for nationwide activations. Streamlined procurement workflows during the NNPC rebranding project, reducing execution time by 3 months and costs by 20%.
Senior Executive, Account Management at Platinum Connect Ltd
July 1, 2019 - June 1, 2021
Boosted client satisfaction by 15% through tailored campaign strategies and proactive issue resolution, retaining 90% of key accounts over two years. Digitized order and payment tracking systems, reducing manual errors by 40% and accelerating delivery timelines for 20+ clients. Penetrated new markets by partnering with SMEs in underserved regions, securing 3 new accounts. Delivered 90% of projects on time, including a healthcare campaign overcoming supply chain hurdles through agile vendor coordination.
Junior Executive, Project Management at Platinum Connect Ltd
September 1, 2018 - July 1, 2019
Improved client retention via proactive communication and issue resolution. Introduced workflow digitization tools to simplify order tracking and reduce manual errors. Managed client relationships, addressing concerns and providing solutions to enhance satisfaction.
Project Growth Consultant at Independent / Self-Employed
March 1, 2015 - Present
Directed end-to-end execution of national campaigns, coordinating vendors, teams, and resources to meet deadlines and budget constraints. Partnered with stakeholders to design strategies that amplified brand engagement and increased customer interaction.

Education

Master of Business Administration (MBA) at Valencia International University
January 1, 2023 - January 1, 2024
Bachelor of Science in Computer Science at Protestant University of West Africa, Benin Republic
January 1, 2013 - January 1, 2017

Qualifications

Project Management Professional (PMP) – Project Management Institute
January 11, 2030 - January 7, 2026
Event Management – Brentwood Open Learning College
January 11, 2030 - January 7, 2026
Management Strategies for People and Resources – Yali Network
January 11, 2030 - January 7, 2026

Industry Experience

Professional Services, Media & Entertainment, Education, Retail