I am a Hospitality Technology Expert with 15+ years delivering end-to-end system implementations for hotels and resorts across Europe, the Middle East, and Africa. I have deep expertise in Oracle Opera, SIHOT PMS, Protel Air and integrated hospitality solutions, with a proven track record leading multi-property rollouts, resolving fiscal compliance challenges, and optimizing guest-facing technology. I excel at coordinating technical implementations through vendor partnerships and cross-functional teams, bridging operational requirements with technical solutions. I am recognized for managing complex system integrations, vendor relationships, and ensuring seamless migrations by coordinating network infrastructure teams and technical specialists. I am seeking to leverage my experience in hotel operations, technology consulting, or vendor relationship management, and I am open to remote opportunities and international relocation.

Ufuk Yildirim

I am a Hospitality Technology Expert with 15+ years delivering end-to-end system implementations for hotels and resorts across Europe, the Middle East, and Africa. I have deep expertise in Oracle Opera, SIHOT PMS, Protel Air and integrated hospitality solutions, with a proven track record leading multi-property rollouts, resolving fiscal compliance challenges, and optimizing guest-facing technology. I excel at coordinating technical implementations through vendor partnerships and cross-functional teams, bridging operational requirements with technical solutions. I am recognized for managing complex system integrations, vendor relationships, and ensuring seamless migrations by coordinating network infrastructure teams and technical specialists. I am seeking to leverage my experience in hotel operations, technology consulting, or vendor relationship management, and I am open to remote opportunities and international relocation.

Available to hire

I am a Hospitality Technology Expert with 15+ years delivering end-to-end system implementations for hotels and resorts across Europe, the Middle East, and Africa. I have deep expertise in Oracle Opera, SIHOT PMS, Protel Air and integrated hospitality solutions, with a proven track record leading multi-property rollouts, resolving fiscal compliance challenges, and optimizing guest-facing technology.

I excel at coordinating technical implementations through vendor partnerships and cross-functional teams, bridging operational requirements with technical solutions. I am recognized for managing complex system integrations, vendor relationships, and ensuring seamless migrations by coordinating network infrastructure teams and technical specialists. I am seeking to leverage my experience in hotel operations, technology consulting, or vendor relationship management, and I am open to remote opportunities and international relocation.

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Language

English
Fluent
German
Beginner
Turkish
Fluent

Work Experience

Senior IT Project Manager at PMA Strategy Advisory & Technology Solutions GmbH
August 1, 2022 - March 1, 2025
Served as strategic IT advisor for hospitality clients across multiple countries, providing technology leadership, system assessment, and transformation planning through vendor coordination and cross-functional team management. Acted as primary technology advisor for a major hotel group operating in five countries, guiding system-related decisions and standardization initiatives. Conducted comprehensive system assessments across multi-property portfolios, coordinating with technical specialists for infrastructure evaluation, and delivering transformation roadmaps that aligned technology with operational goals and compliance requirements. Led vendor selection processes and contract negotiations, securing favorable terms while ensuring solution sustainability and stakeholder satisfaction. Coordinated cross-functional teams and external vendors to deliver complex system implementations on schedule with minimal operational disruption, managing technical dependencies and integration require
Group Project Manager at FTI Group – FTI Touristik GmbH
July 1, 2016 - August 1, 2022
Directed IT system implementations and infrastructure rollouts for a hotel portfolio spanning 9 countries. Led cross-functional project teams coordinating IT systems and infrastructure for 70+ hotels, managing vendor partnerships and technical specialists to ensure integration with corporate standards and local compliance requirements. Managed full lifecycle of hospitality system implementations in Turkey, Egypt, Oman, Croatia, and Greece, coordinating multi-property rollouts and resolving complex fiscal and operational integration challenges. Coordinated network infrastructure projects with external vendors and internal technical teams, managing project timelines, budgets, and stakeholder communication throughout implementation. Acted as central liaison between headquarters, regional offices, and property-level teams, ensuring alignment on technical requirements and strategic priorities. Delivered comprehensive user training and post-implementation support for 100+ users across divers
Head of Data Entry | Integration Project Manager | Communication Manager at FTI Group – Meeting Point International
September 1, 2013 - July 1, 2016
Provided hospitality consulting services including feasibility studies, operational standards development, and staff training for hotel management and ownership groups. Managed data entry and integration projects, coordinating communications and stakeholder updates to ensure data integrity and project visibility across the portfolio.
Hospitality Consultant | Partner at Hotei International Management Consultants
October 1, 2007 - June 1, 2017
Provided consulting services including feasibility studies, mystery shopping, operational standards development, and staff training for hotel management and ownership groups.
Account Support Administrator – Fidelio Protel Bilgisayar A.Ş. at Fidelio Protel Bilgisayar A.Ş.
April 1, 2001 - March 1, 2005
Liaison between Protel Bilgisayar and Micros-Fidelio Germany, leading team to deliver Fidelio Opera software updates and training to 100+ international hotels. Conducted technical demos, system configurations, and onboarding for hotel properties across multiple countries.
Hospitality Consultant at Servus International
September 1, 2006 - September 1, 2007
Provided consulting services in hospitality management including feasibility studies and operational guidance.
Support Manager & Board Member at Odeon Hotel Management Systems
April 1, 2005 - September 1, 2006
Led support operations and contributed to strategic discussions as a board member within hotel technology management.

Education

Agile Project Management at Atlassian
January 11, 2030 - February 13, 2026
Lecturer for Fidelio Opera at Okan University Istanbul
January 11, 2030 - February 13, 2026
Istanbul Technical University – Classical Turkish Music at Istanbul Technical University
January 11, 2030 - February 13, 2026
Hotel Tourism Vocational Anatolian High School at Hotel Tourism Vocational Anatolian High School
January 11, 2030 - February 13, 2026

Qualifications

Master Microsoft Excel
January 11, 2030 - February 13, 2026
Advanced Power BI
January 11, 2030 - February 13, 2026
Introduction to AI
January 11, 2030 - February 13, 2026
Microsoft Project
January 11, 2030 - February 13, 2026
Networking Foundations: Networking Basics
January 11, 2030 - February 13, 2026
Master Microsoft Excel
January 11, 2030 - February 13, 2026
Advanced Power BI
January 11, 2030 - February 13, 2026
Introduction to AI
January 11, 2030 - February 13, 2026
Agile Project Management
January 11, 2030 - February 13, 2026
Microsoft Project
January 11, 2030 - February 13, 2026
Networking Foundations: Networking Basics
January 11, 2030 - February 13, 2026

Industry Experience

Travel & Hospitality, Professional Services, Software & Internet, Media & Entertainment, Other