UY

Ufuk Yildirim

Available to hire

I am a Hospitality Technology Expert with 15+ years delivering end-to-end system implementations for hotels and resorts across Europe, the Middle East, and Africa.

About

I am a Hospitality Technology Expert with 15+ years delivering end-to-end system implementations for hotels and resorts across Europe, the Middle East, and Africa. I have deep expertise in Oracle Opera, SIHOT PMS, Protel Air and integrated hospitality solutions, with a proven track record leading multi-property rollouts, resolving fiscal compliance challenges, and optimizing guest-facing technology.

I excel at coordinating technical implementations through vendor partnerships and cross-functional teams, bridging operational requirements with technical solutions. I am recognized for managing complex system integrations, vendor relationships, and ensuring seamless migrations by coordinating network infrastructure teams and technical specialists. I am seeking to leverage my experience in hotel operations, technology consulting, or vendor relationship management, and I am open to remote opportunities and international relocation.

  • 23 years' experience
  • Joined February 2026

Languages

  • EnglishFluent
  • GermanBeginner
  • TurkishFluent

Industry experience

  • Travel & Hospitality
  • Professional Services
  • Software & Internet
  • Media & Entertainment
  • Other

Work experience· 7 roles

Senior IT Project Manager · PMA Strategy Advisory & Technology Solutions GmbHAug 2022 – Mar 2025 · 2 yrs 8 mos

Served as strategic IT advisor for hospitality clients across multiple countries, providing technology leadership, system assessment, and transformation planning through vendor coordination and cross-functional team management. Acted as primary technology advisor for a major hotel group operating in five countries, guiding system-related decisions and standardization initiatives. Conducted comprehensive system assessments across multi-property portfolios, coordinating with technical specialists for infrastructure evaluation, and delivering transformation roadmaps that aligned technology with operational goals and compliance requirements. Led vendor selection processes and contract negotiations, securing favorable terms while ensuring solution sustainability and stakeholder satisfaction. Coordinated cross-functional teams and external vendors to deliver complex system implementations on schedule with minimal operational disruption, managing technical dependencies and integration require

Group Project Manager · FTI Group – FTI Touristik GmbHJul 2016 – Aug 2022 · 6 yrs 2 mos

Directed IT system implementations and infrastructure rollouts for a hotel portfolio spanning 9 countries. Led cross-functional project teams coordinating IT systems and infrastructure for 70+ hotels, managing vendor partnerships and technical specialists to ensure integration with corporate standards and local compliance requirements. Managed full lifecycle of hospitality system implementations in Turkey, Egypt, Oman, Croatia, and Greece, coordinating multi-property rollouts and resolving complex fiscal and operational integration challenges. Coordinated network infrastructure projects with external vendors and internal technical teams, managing project timelines, budgets, and stakeholder communication throughout implementation. Acted as central liaison between headquarters, regional offices, and property-level teams, ensuring alignment on technical requirements and strategic priorities. Delivered comprehensive user training and post-implementation support for 100+ users across divers

Head of Data Entry | Integration Project Manager | Communication Manager · FTI Group – Meeting Point InternationalSep 2013 – Jul 2016 · 2 yrs 11 mos

Provided hospitality consulting services including feasibility studies, operational standards development, and staff training for hotel management and ownership groups. Managed data entry and integration projects, coordinating communications and stakeholder updates to ensure data integrity and project visibility across the portfolio.

Hospitality Consultant | Partner · Hotei International Management ConsultantsOct 2007 – Jun 2017 · 9 yrs 9 mos
Hospitality Consultant · Servus InternationalSep 2006 – Sep 2007 · 1 yr 1 mo
Support Manager & Board Member · Odeon Hotel Management SystemsApr 2005 – Sep 2006 · 1 yr 6 mos
Account Support Administrator – Fidelio Protel Bilgisayar A.Ş. · Fidelio Protel Bilgisayar A.Ş.Apr 2001 – Mar 2005 · 4 yrs

Education

Agile Project Management · Atlassian2030 – 2026
Lecturer for Fidelio Opera · Okan University Istanbul2030 – 2026
Istanbul Technical University – Classical Turkish Music · Istanbul Technical University2030 – 2026
Hotel Tourism Vocational Anatolian High School · Hotel Tourism Vocational Anatolian High School2030 – 2026

Certifications and awards· 11

Master Microsoft Excel2030 – 2026
Advanced Power BI2030 – 2026
Introduction to AI2030 – 2026
Microsoft Project2030 – 2026

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