Hi there! I'm a results-driven marketing and data analytics professional with hands-on experience in performance marketing, e-commerce, and customer support. I specialize in turning data into actionable strategies that drive growth, optimize campaigns, and deliver measurable value for brands. I thrive in cross-functional teams, love building relationships with clients and partners, and enjoy translating insights into clear, impactful actions. I bring a solid foundation in commerce management, social media strategy, and advanced data analysis, and I’m passionate about helping brands grow responsibly and effectively. I enjoy collaborating with diverse teams, turning insights into concrete actions, and continuously learning new tools and techniques to boost ROI and customer engagement.

Umer Sadat

Hi there! I'm a results-driven marketing and data analytics professional with hands-on experience in performance marketing, e-commerce, and customer support. I specialize in turning data into actionable strategies that drive growth, optimize campaigns, and deliver measurable value for brands. I thrive in cross-functional teams, love building relationships with clients and partners, and enjoy translating insights into clear, impactful actions. I bring a solid foundation in commerce management, social media strategy, and advanced data analysis, and I’m passionate about helping brands grow responsibly and effectively. I enjoy collaborating with diverse teams, turning insights into concrete actions, and continuously learning new tools and techniques to boost ROI and customer engagement.

Available to hire

Hi there! I’m a results-driven marketing and data analytics professional with hands-on experience in performance marketing, e-commerce, and customer support. I specialize in turning data into actionable strategies that drive growth, optimize campaigns, and deliver measurable value for brands. I thrive in cross-functional teams, love building relationships with clients and partners, and enjoy translating insights into clear, impactful actions. I bring a solid foundation in commerce management, social media strategy, and advanced data analysis, and I’m passionate about helping brands grow responsibly and effectively.

I enjoy collaborating with diverse teams, turning insights into concrete actions, and continuously learning new tools and techniques to boost ROI and customer engagement.

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Language

English
Fluent
Urdu
Fluent
Azerbaijani
Intermediate

Work Experience

Outbound Appointment Setting at Freelance - Performance Marketing & Data Analysis (E-commerce)
June 30, 2025 - October 2, 2025
Drove outbound prospecting to schedule appointments with high-potential clients and strategic partners; developed tailored value propositions to address client needs and foster long-term relationships; supported influencer marketing initiatives and data-driven optimization; built reporting dashboards and analyzed performance using Google Analytics and Adobe Analytics to inform strategy.
Performance Marketing & Data Analysis (e-Commerce) Specialist at Metamorph Ltd.
June 1, 2025 - October 2, 2025
Conducted in-depth performance analysis, leveraging tools like Google Analytics and Adobe Analytics to extract actionable insights and refine targeting strategies. Developed comprehensive reporting dashboards to track campaign effectiveness, collaborated with cross-functional teams to implement integrated digital marketing strategies, and drove measurable results in traffic, conversions, and customer retention.
Social Media Marketing & Data Analysis Specialist at Meta Morph Ltd.
June 1, 2025 - October 2, 2025
Led social media marketing campaigns for e-commerce brands, leveraging advanced analytics (Google Analytics & Adobe Analytics) to optimize customer acquisition and ROI. Developed comprehensive reporting frameworks and dashboards, and collaborated with cross-functional teams to drive traffic, conversions, and customer retention.
Outbound Appointment Setter at Ibex
June 1, 2025 - October 2, 2025
Initiated and executed outbound prospecting calls to schedule appointments with high-potential clients and strategic partners for Walmart campaigns. Articulated tailored value propositions to address client needs, fostered long-term business relationships, and consistently exceeded appointment-setting KPIs through persuasive communication and targeted follow-up.
Outbound Appointment Setting / Performance Marketing & Data Analysis (e-Commerce) Specialist at Metamorph Ltd.
May 1, 2024 - October 2, 2025
Dec 2023 - May 2024 period included outbound appointment setting and performance marketing & data analysis for e-commerce initiatives. Initiated and executed outbound prospecting calls to schedule appointments with high-potential clients and strategic partners, articulated tailored value propositions, and supported cross-functional collaboration to drive campaign success. During this period I also contributed to performance analyses using Google Analytics and Adobe Analytics, building reporting frameworks to inform decision-making and drive ROI.
Outbound Appointment Setting / Performance Marketing & Data Analysis (e-Commerce)
May 1, 2024 - October 2, 2025
Led outbound appointment setting and conducted performance marketing and data analysis for e-commerce initiatives, supporting lead generation and pipeline development. Collaborated with cross-functional teams to optimize conversions and reporting.
Customer Support Specialist at Walmart Campaign
May 2, 2023 - October 2, 2025
Provided high-quality customer support for a Walmart campaign via voice and non-voice chat, utilizing CRM and knowledge management systems to deliver accurate, timely responses across multiple channels. Maintained KPI-focused performance and a seamless customer experience in a high-pressure environment.
Customer Support Specialist at Walmart Campaign
May 2, 2023 - October 2, 2025
Provided high-quality customer support for Walmart via voice and non-voice channels; utilized CRM software and knowledge management systems to deliver accurate, timely responses across multiple communication channels, maintaining high service standards under pressure.
Customer Support Specialist at Walmart Campaign
May 1, 2023 - October 2, 2025
Provided high-quality customer support for Walmart through voice and non-voice channels; leveraged CRM software and knowledge management systems to deliver accurate, timely responses across multiple communication channels. Maintained strong focus on KPIs and delivered exceptional service while upholding quality standards and operational efficiency. Initiated outbound prospecting and scheduled appointments with high-potential clients and strategic partners; communicated tailored value propositions to address client needs and foster long-term relationships.

Education

GCE A-Levels at Cambridge Assessment International Examination
January 11, 2030 - October 2, 2025
Cambridge Assessment International Examinations - A Levels at Cambridge Assessment International Examinations
January 11, 2030 - January 1, 2025

Qualifications

GCE A-Levels (Cambridge Assessment International Examinations)
January 11, 2030 - October 2, 2025
Google Digital Marketing & E-Commerce Certification
January 11, 2030 - October 2, 2025
Microsoft Power BI Certification
January 11, 2030 - October 2, 2025
GCE A-Levels
January 11, 2030 - January 1, 2025
Google Digital Marketing & E-commerce Certification
January 11, 2030 - October 2, 2025
Microsoft Power BI Certification
January 11, 2030 - October 2, 2025
GCE A-Levels
January 11, 2030 - January 1, 2025
Google Digital Marketing & E-commerce Certification
January 11, 2030 - October 2, 2025
Microsoft Power BI Certification
January 11, 2030 - October 2, 2025
Google Digital Marketing & E-Commerce Certification
January 11, 2030 - October 2, 2025
Microsoft Power BI Certification
January 11, 2030 - October 2, 2025
Google Digital Marketing & E-Commerce Certification
January 11, 2030 - October 2, 2025
Microsoft Power BI Certification
January 11, 2030 - October 2, 2025

Industry Experience

Retail, Software & Internet, Media & Entertainment, Professional Services, Education, Consumer Goods