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I am a highly organized Virtual Assistant with 3+ years of experience supporting remote teams and executives. I excel at keeping calendars tidy, handling emails, and coordinating communications across stakeholders, ensuring nothing falls through the cracks. I am proficient with CRM systems, document preparation, and client communications, and I thrive in fast-paced environments. I routinely streamline operations using tools like Google Workspace, Microsoft Office, Slack, and Zoom, always aiming to boost team efficiency and provide seamless administrative support.…I am a highly organized Virtual Assistant with 3+ years of experience supporting remote teams and executives. I excel at keeping calendars tidy, handling emails, and coordinating communications across stakeholders, ensuring nothing falls through the cracks. I am proficient with CRM systems, document preparation, and client communications, and I thrive in fast-paced environments. I routinely streamline operations using tools like Google Workspace, Microsoft Office, Slack, and Zoom, always aiming to boost team efficiency and provide seamless administrative support.

Carolyn(e) Wanjiru Kihiko

Content Creator, Project Manager, Copywriter, +5

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I am a highly organized Virtual Assistant with 3+ years of experience supporting remote teams and executives. I excel at keeping calendars tidy, handling emails, and coordinating communications across stakeholders, ensuring nothing falls through the cracks. I am proficient with CRM systems, document preparation, and client communications, and I thrive in fast-paced environments. I routinely streamline operations using tools like Google Workspace, Microsoft Office, Slack, and Zoom, always aiming to boost team efficiency and provide seamless administrative support.…I am a highly organized Virtual Assistant with 3+ years of experience supporting remote teams and executives. I excel at keeping calendars tidy, handling emails, and coordinating communications across stakeholders, ensuring nothing falls through the cracks. I am proficient with CRM systems, document preparation, and client communications, and I thrive in fast-paced environments. I routinely streamline operations using tools like Google Workspace, Microsoft Office, Slack, and Zoom, always aiming to boost team efficiency and provide seamless administrative support.

Available to hire

I am a highly organized Virtual Assistant with 3+ years of experience supporting remote teams and executives. I excel at keeping calendars tidy, handling emails, and coordinating communications across stakeholders, ensuring nothing falls through the cracks.

I am proficient with CRM systems, document preparation, and client communications, and I thrive in fast-paced environments. I routinely streamline operations using tools like Google Workspace, Microsoft Office, Slack, and Zoom, always aiming to boost team efficiency and provide seamless administrative support.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Executive Assistant / Administrative Support (Remote) at CoAmana

July 1, 2024 - Present

Managed executive and team communications, including emails, calls, and follow-ups. Coordinated meetings, appointments, and schedules with attention to detail and timeliness. Maintained accurate client and internal records using CRM tools and shared databases. Supported daily operations by tracking tasks, deadlines, and action items. Liaised with clients, internal teams, and external stakeholders to ensure smooth communication.

Administrative & Operations Support Assistant at POA Internet

April 1, 2023 - April 1, 2024

Supported management and technical teams with scheduling, documentation, and customer coordination. Managed high-volume email and phone communications, ensuring timely responses. Scheduled technician visits and coordinated customer availability, minimizing missed appointments. Updated CRM systems with accurate customer data, service notes, and follow-up actions. Prepared operational reports and internal documentation for management decisions.

Administrative & Client Support Assistant (Remote) at MGAS Ltd

June 1, 2022 - March 1, 2023

Provided administrative and client support for remote teams, ensuring smooth daily operations. Maintained organized records, reports, and customer documentation. Coordinated communication between customers, engineering teams, and management. Collected and summarized customer feedback to support service improvements. Assisted with onboarding and client education materials.