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Hi, I’m Jean Muisha Shebandu. I am an IT Support Specialist and Web Developer with a solid background in system administration, network support, and e-commerce platforms. I excel at keeping internal IT systems running smoothly, delivering end-user support, and maintaining business websites and online stores. Beyond IT, I bring experience as a data operator and digital marketer, helping optimize data processes, reporting, and online visibility through SEO, content management, and digital campaigns. I am comfortable with Windows and Linux environments, user and email management, IT security, backups, and modern web technologies like HTML, CSS, JavaScript, WordPress, and Shopify.…Hi, I’m Jean Muisha Shebandu. I am an IT Support Specialist and Web Developer with a solid background in system administration, network support, and e-commerce platforms. I excel at keeping internal IT systems running smoothly, delivering end-user support, and maintaining business websites and online stores. Beyond IT, I bring experience as a data operator and digital marketer, helping optimize data processes, reporting, and online visibility through SEO, content management, and digital campaigns. I am comfortable with Windows and Linux environments, user and email management, IT security, backups, and modern web technologies like HTML, CSS, JavaScript, WordPress, and Shopify.

Jean Muisha Shebandu

Web Developer, Front-End Developer, Back-End Developer, +2

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Hi, I’m Jean Muisha Shebandu. I am an IT Support Specialist and Web Developer with a solid background in system administration, network support, and e-commerce platforms. I excel at keeping internal IT systems running smoothly, delivering end-user support, and maintaining business websites and online stores. Beyond IT, I bring experience as a data operator and digital marketer, helping optimize data processes, reporting, and online visibility through SEO, content management, and digital campaigns. I am comfortable with Windows and Linux environments, user and email management, IT security, backups, and modern web technologies like HTML, CSS, JavaScript, WordPress, and Shopify.…Hi, I’m Jean Muisha Shebandu. I am an IT Support Specialist and Web Developer with a solid background in system administration, network support, and e-commerce platforms. I excel at keeping internal IT systems running smoothly, delivering end-user support, and maintaining business websites and online stores. Beyond IT, I bring experience as a data operator and digital marketer, helping optimize data processes, reporting, and online visibility through SEO, content management, and digital campaigns. I am comfortable with Windows and Linux environments, user and email management, IT security, backups, and modern web technologies like HTML, CSS, JavaScript, WordPress, and Shopify.

Available to hire

Hi, I’m Jean Muisha Shebandu. I am an IT Support Specialist and Web Developer with a solid background in system administration, network support, and e-commerce platforms. I excel at keeping internal IT systems running smoothly, delivering end-user support, and maintaining business websites and online stores.

Beyond IT, I bring experience as a data operator and digital marketer, helping optimize data processes, reporting, and online visibility through SEO, content management, and digital campaigns. I am comfortable with Windows and Linux environments, user and email management, IT security, backups, and modern web technologies like HTML, CSS, JavaScript, WordPress, and Shopify.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

ERP Developer at Chocolate ERP System

February 1, 2025 - June 30, 2025

Developed core modules: Inventory Management, Product Management, Product Batch Management, Supplier Management, Purchase Orders, and Sales Recording. Implemented user authentication, role-based access, and separate admin/employee dashboards. Built dynamic dashboards using JavaScript and Chart.js to display daily, weekly, monthly, and yearly sales trends. Added real-time notifications for purchase orders, inventory updates, and new product additions. Integrated advanced reporting features such as inventory reports, supplier reports, and sales summaries, all in a unified reporting interface. Designed a clean, modern UI/UX for a smooth and intuitive user experience.

RBAC & ABAC Access Control System with SELinux and AppArmor at Self-Initiated Project

September 1, 2024 - November 30, 2024

Developed a comprehensive RBAC & ABAC access control system for Linux, enforcing role-based and attribute-based file access. Configured SELinux policies and AppArmor profiles. Implemented time-based ABAC rules for employees and automated logging of all access attempts for auditing. Delivered automation for setup, enforcement, and testing.

AI Chatbot Engineer & Front-End Developer at SpeedAutoCar

September 1, 2024 - January 31, 2025

Engineered a full single-page automotive site with real-time Google Sheets API pipelines. Built a multi-intent Voiceflow chatbot featuring: Dynamic car search, Knowledge base retrieval, Test drive booking via Calendly API, Refund & issue reporting via Zendesk ticketing API. Implemented email validation, form submission logic, and popup interfaces for vehicle quotes. Designed UI/UX wireframes in Figma and translated them into clean, responsive code. Created fallback flows, confidence filters, and 'None Intent' logic to prevent hallucinations. Performed comprehensive testing and optimized response flows.

iPad Ordering System (Restaurant Ordering Simulation) at jezzyAgency

January 1, 2024 - January 31, 2024

Front-end only prototype featuring user management (Sign-Up/Login), dynamic cart, complete order process with a unique order number, product categorization, search, and an intuitive order management interface. Includes a feedback form with animated acknowledgment. Demonstrated DOM manipulation and jQuery-based modals; no back-end involved.

IT Intern (Network & Systems Configuration) at BRT Television

July 1, 2023 - October 31, 2023

Configured and managed LAN and VLAN networks to ensure efficient connectivity and segmentation. Troubleshot and repaired user laptops, desktops, and peripheral devices. Automated routine maintenance using Python and Bash scripts. Managed user accounts and access controls, monitored performance, and documented IT procedures.

Junior Network Technician at KIBTEK (Cyprus Turkish Electricity Authority)

June 1, 2021 - December 31, 2021

Monitored SCADA networks, configured routers/switches, worked on fibre links, installed UPS, and responded to network incidents.