Hi, I’m Valeriia Zubulenko—a passionate esports operations leader and on-camera host with cross-continental experience coordinating teams and content creation. I excel at building efficient processes, aligning players with organizers, and delivering high-quality content on tight deadlines in fast-paced environments. My work spans esports team operations, tournament coordination, and daily media production, always aiming to create engaging experiences for players and audiences alike. From managing day-to-day roster duties and bootcamps to producing daily team content as a host and creator, I bring hands-on leadership, cross-functional collaboration, and a flair for storytelling to every project. I thrive under pressure, enjoy mentoring teams of 30+ people, and am driven by delivering high-impact results in international settings.

Valeriia Zublenko

Hi, I’m Valeriia Zubulenko—a passionate esports operations leader and on-camera host with cross-continental experience coordinating teams and content creation. I excel at building efficient processes, aligning players with organizers, and delivering high-quality content on tight deadlines in fast-paced environments. My work spans esports team operations, tournament coordination, and daily media production, always aiming to create engaging experiences for players and audiences alike. From managing day-to-day roster duties and bootcamps to producing daily team content as a host and creator, I bring hands-on leadership, cross-functional collaboration, and a flair for storytelling to every project. I thrive under pressure, enjoy mentoring teams of 30+ people, and am driven by delivering high-impact results in international settings.

Available to hire

Hi, I’m Valeriia Zubulenko—a passionate esports operations leader and on-camera host with cross-continental experience coordinating teams and content creation. I excel at building efficient processes, aligning players with organizers, and delivering high-quality content on tight deadlines in fast-paced environments. My work spans esports team operations, tournament coordination, and daily media production, always aiming to create engaging experiences for players and audiences alike.

From managing day-to-day roster duties and bootcamps to producing daily team content as a host and creator, I bring hands-on leadership, cross-functional collaboration, and a flair for storytelling to every project. I thrive under pressure, enjoy mentoring teams of 30+ people, and am driven by delivering high-impact results in international settings.

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Language

Ukrainian
Fluent
Russian
Fluent
English
Advanced
Polish
Intermediate

Work Experience

Content Creator / On-Camera Host at Passion UA
October 1, 2025 - Present
Film and produce daily team content during tournaments, bootcamps, and travel; conduct player interviews and behind-the-scenes coverage; capture match-day atmosphere; prep and travel experiences; publish video content for YouTube and social media; edit and publish video content under tight deadlines; collaborate with players to create authentic, engaging behind-the-scenes storytelling; support sponsor visibility through branded integrations during team events.
Assistant Regional Director (Europe) at Inspectre Solutions
May 1, 2025 - October 31, 2025
Promoted within five months from Regional Manager to Assistant Regional Director for Europe for exceptional leadership, operational performance, and delivery of high-quality client outcomes. Led a 30+ team, coordinated daily operations, and ensured timely, compliant service delivery. Reviewed and prepared legal documentation for submission to attorneys and courts; liaised with clients and counter-parties (attorneys, doctors) for case updates. Primary liaison between players and tournament organizers; presented regional statistics; designed and delivered regional training programs and dashboards to standardize processes and elevate performance. Served as primary point of contact for US shift, ensuring smooth task handovers, updates, and issue resolution. Led interviews and onboarding for new hires; conducted final-level reviews and approvals of client inquiries; managed monthly client invoicing.
Regional Manager (APAC) at Inspectre Solutions
December 1, 2024 - May 31, 2025
Directed day-to-day regional operations, coordinated Case Managers to ensure efficient case handling; fostered collaboration between Case Managers and Field Agents to improve performance and meet deadlines; handled urgent and complex issues with quick decision-making while maintaining high standards; allocated tasks to maximize productivity; identified bottlenecks and implemented productivity improvements; mentored new Case Managers and supported onboarding and quality growth; provided constant updates to Regional Directors; ensured alignment with client expectations and timely, compliant deliverables.
Medical Case Manager (Africa) at Inspectre Solutions
October 1, 2022 - December 1, 2024
Developed efficient workflows and maintained high productivity while handling 70+ cases concurrently; coordinated daily tasks among field agents and field managers and scheduled appointments with various providers; analyzed data and reports to identify key priorities; provided regular client updates and ensured high-quality work; awarded Best Medical Case Manager in Africa (August 2023); resolved complex issues across multiple time zones to ensure uninterrupted client support; prepared necessary documentation (reports, case updates) for relevant parties; managed payments, budget management, and reimbursement processes with accuracy; collaborated with the investigative department for three months, conducting medical records and license verification to ensure compliance and accuracy.
Field Agent at Inspectre Solutions
May 1, 2022 - October 1, 2022
Coordinated field logistics and represented the company in client-facing meetings across Germany and the UK; maintained professional interactions and ensured smooth operation of meetings; identified and resolved operational challenges to ensure seamless execution; prepared detailed and comprehensive reports following each appointment.
Advertising Copywriter at Marketing Agency
February 1, 2021 - May 31, 2022
Wrote digital marketing materials under tight deadlines; collaborated with fellow writers to create varied content; conducted audience research to identify needs and tailor messages; produced ad copy aligned with brand messaging and marketing strategies; prepared detailed reports and ensured quality across campaigns.
Content Creator at Fiverr (Freelance)
January 1, 2020 - February 1, 2022
Created video and photo content for clients worldwide with >70 projects; collaborated with clients to determine needs and deliver long-term engagement; earned recognition as a top creator with Pro Status and 100+ positive reviews; delivered content to high standards and met tight deadlines.
CS2 Team Manager / On-Camera Host at Passion UA
October 1, 2025 - Present
Remote esports operations leadership for a Counter-Strike 2 roster. Coordinated day-to-day roster activities, coaching liaison, bootcamps, practice schedules, scrims, and tournament participation. Served as primary liaison between players and tournament organizers; handled administrative docs, contracts, travel, and compliance; monitored performance metrics and produced internal management reports. Directed logistics, scheduling, and conflict resolution to maintain an optimal tournament environment and coordinated match-day operations with adherence to rules and deadlines; produced daily team content as an on-camera host and supported sponsor visibility through event integrations.
Marketing Assistant at CSL Products
June 1, 2019 - January 1, 2020
Supported marketing initiatives, produced materials, and prepared reports; assisted campaigns and communications efforts to boost brand presence.

Education

Bachelor of Journalism & Social Media at Vistula University
January 1, 2019 - January 1, 2022
Bachelor of Journalism & Social Media at Vistula University
January 1, 2019 - January 1, 2022

Qualifications

Best Medical Case Manager in Africa
August 1, 2023 - May 18, 2026
Cyber Security & Remote Work Certification
January 11, 2030 - May 18, 2026
Best Medical Case Manager in Africa region
August 1, 2023 - May 18, 2026

Industry Experience

Media & Entertainment, Professional Services, Gaming, Software & Internet, Education