I’m Vanessa Van Rensburg, a results-driven operations and customer-experience professional with 10+ years of experience in leading day-to-day operations, scheduling, purchasing, and inventory control. I collaborate closely with production teams to ensure quality and on-time delivery, while driving improvements in efficiency, accuracy, and workflow. My strengths lie in merchandising, marketing, and event support, and I’m known for being adaptable, creative, and a practical problem-solver. Currently, I’m pursuing a BA in Psychology to deepen my understanding of human behavior and performance, and I look forward to applying those insights to build stronger teams, better customer experiences, and more effective operations in dynamic environments.

Vanessa Van Rensburg

I’m Vanessa Van Rensburg, a results-driven operations and customer-experience professional with 10+ years of experience in leading day-to-day operations, scheduling, purchasing, and inventory control. I collaborate closely with production teams to ensure quality and on-time delivery, while driving improvements in efficiency, accuracy, and workflow. My strengths lie in merchandising, marketing, and event support, and I’m known for being adaptable, creative, and a practical problem-solver. Currently, I’m pursuing a BA in Psychology to deepen my understanding of human behavior and performance, and I look forward to applying those insights to build stronger teams, better customer experiences, and more effective operations in dynamic environments.

Available to hire

I’m Vanessa Van Rensburg, a results-driven operations and customer-experience professional with 10+ years of experience in leading day-to-day operations, scheduling, purchasing, and inventory control. I collaborate closely with production teams to ensure quality and on-time delivery, while driving improvements in efficiency, accuracy, and workflow. My strengths lie in merchandising, marketing, and event support, and I’m known for being adaptable, creative, and a practical problem-solver.

Currently, I’m pursuing a BA in Psychology to deepen my understanding of human behavior and performance, and I look forward to applying those insights to build stronger teams, better customer experiences, and more effective operations in dynamic environments.

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Experience Level

Language

English
Fluent
Afrikaans
Advanced

Work Experience

Owner/Operations Manager at Merritt Printing Ltd
February 1, 2023 - Present
Lead and oversee day-to-day operations: align scheduling, production, customer requests and deadlines to ensure quality and on-time delivery. Manage accounts payable/receivable including invoicing, collections, vendor payments, and cash flow records. Handle purchasing and inventory of production consumables, monitor stock levels, and coordinate with suppliers to prevent stock shortages. Reduce errors while streamlining workflow to improve turnaround time. Collaborate with production staff on job prioritization and planning.
Clubhouse Supervisor at Merritt Golf & Country Club
March 1, 2012 - August 1, 2024
Assisted in daily clubhouse operations, front-of-house, Pro Shop, and events to deliver a consistent member and guest experience. Managed Pro Shop merchandising, visual displays, pricing and inventory control. Drove marketing and advertising across social media and email. Recruited and scheduled seasonal staff.
Part Time Dance Instructor at Love to Dance Academy
March 1, 2014 - May 1, 2023
Taught Spanish Fusion, Contemporary and Lyrical to recreational and competitive students across age groups. Developed class plans and curriculum emphasizing technique, musicality, and performance quality. Choreographed competitive routines and prepared dancers for competitions and performances. Assisted in workshops and in organizing studio showcases, production logistics and stage decor/set-up. Administrative tasks included attendance, parent communication, marketing and design.

Education

Kinesiology (CPD) at Centre of Excellence
January 1, 2025 - July 1, 2025
Conservation/Environmental Sciences Diploma at Stratford Career Institute
June 1, 2021 - May 1, 2022
Creative Writing Certificate at ICS Canada
June 1, 2015 - July 1, 2016
Personal Trainer Certification at Ashworth College
February 1, 2015 - June 1, 2015
BA in Psychology at Athabasca University
January 1, 2026 - January 14, 2026
Certificate in Criminology at George Brown College
January 1, 2026 - January 14, 2026
Forensic Psychology (CPD) at Centre of Excellence
January 1, 2026 - January 14, 2026
Educational Psychology (CPD) at Centre of Excellence
January 1, 2026 - January 14, 2026
Behavioural Psychology (CPD) at Centre of Excellence
January 1, 2026 - January 14, 2026
Psychology (CPD) at Centre of Excellence
January 1, 2026 - January 14, 2026

Qualifications

Kinesiology (CPD)
January 1, 2025 - July 1, 2025
Conservation/Environmental Sciences Diploma
June 1, 2021 - May 1, 2022
Creative Writing Certificate
June 1, 2015 - July 1, 2016
Personal Trainer Certification
February 1, 2015 - June 1, 2015
Certificate in Criminology
January 1, 2026 - January 14, 2026
Forensic Psychology (CPD)
January 1, 2026 - January 14, 2026
Educational Psychology (CPD)
January 1, 2026 - January 14, 2026
Behavioural Psychology (CPD)
January 1, 2026 - January 14, 2026
Psychology (CPD)
January 1, 2026 - January 14, 2026

Industry Experience

Education, Professional Services, Manufacturing, Travel & Hospitality, Media & Entertainment, Retail

Experience Level