Hi! I’m Vanessa, a Product Designer and recent MS graduate from Carnegie Mellon’s METALS program. With a background in Product Management, I specialize in driving 0-to-1 strategy and redesigning complex, logic-heavy workflows—ranging from internal ERP systems to AI-native learning tools. I’m deeply committed to accessibility (WCAG) and human-centered design, ensuring that even the most sophisticated technology remains intuitive and inclusive. I thrive in cross-disciplinary teams where I can leverage data to validate ideas and scale impact. Whether I’m building scalable design systems or "vibecoding" functional AI prototypes, I love turning messy requirements into polished, high-impact products. Currently open to relocation and excited for the next challenge!

Vanessa Chang

Hi! I’m Vanessa, a Product Designer and recent MS graduate from Carnegie Mellon’s METALS program. With a background in Product Management, I specialize in driving 0-to-1 strategy and redesigning complex, logic-heavy workflows—ranging from internal ERP systems to AI-native learning tools. I’m deeply committed to accessibility (WCAG) and human-centered design, ensuring that even the most sophisticated technology remains intuitive and inclusive. I thrive in cross-disciplinary teams where I can leverage data to validate ideas and scale impact. Whether I’m building scalable design systems or "vibecoding" functional AI prototypes, I love turning messy requirements into polished, high-impact products. Currently open to relocation and excited for the next challenge!

Available to hire

Hi! I’m Vanessa, a Product Designer and recent MS graduate from Carnegie Mellon’s METALS program.

With a background in Product Management, I specialize in driving 0-to-1 strategy and redesigning complex, logic-heavy workflows—ranging from internal ERP systems to AI-native learning tools. I’m deeply committed to accessibility (WCAG) and human-centered design, ensuring that even the most sophisticated technology remains intuitive and inclusive.

I thrive in cross-disciplinary teams where I can leverage data to validate ideas and scale impact. Whether I’m building scalable design systems or “vibecoding” functional AI prototypes, I love turning messy requirements into polished, high-impact products. Currently open to relocation and excited for the next challenge!

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent
Chinese
Fluent

Work Experience

Founding Product Manager & UX Lead at SAT. Knowledge
May 1, 2022 - May 1, 2023
Orchestrated 0-to-1 MVP launch for a B2B learning platform; led cross-functional teams (Engineering & UI) to align design solutions with business GTM goals; restructured data workflows for internal ERP system (50+ staff), resolving critical accounting logic errors through systematic user task auditing; managed Agile workloads and presented strategic roadmaps to C-suite; prioritized features based on user-centric research for 180K+ user platform.
Founding UX & Learning Designer at SAT. Knowledge
October 1, 2020 - April 1, 2022
Led research and design for 4 products generating $900K+ revenue; conducted 150+ user interviews and SME consultations (4.9/5 satisfaction). Executed qualitative and quantitative research to identify user pain points; translated insights into curriculum structures and landing page IA, maximizing conversion metrics; spearheaded centralized knowledge wiki and standardized research-to-design workflows, reducing team onboarding time by 50% during rapid startup scaling.
Product Design Intern at Open Learning Initiative
January 1, 2025 - December 1, 2025
Redesigned official website via IA restructuring and UX copy; achieved 76.9 SUS score. Systematized UI patterns and WordPress libraries, reducing development time by ~50%. Audited Torus design system for WCAG 2.1; benchmarked against M3, Carbon, and Lightning.
Product Design Lead (Capstone) at Mrs. Wordsmith
January 13, 2025 - July 31, 2025
Designed stealth onboarding masking IRT algorithms to baseline proficiency and reduce anxiety. Built hi-fi Figma prototypes with conditional branching and micro-interactions for distinct feedback states. Leveraged AI-assisted process (Google AI Studio, GitHub Copilot) to architect team project site, accelerating design-to-code transition.

Education

M.S. in Educational Technology and Applied Learning Sciences at Carnegie Mellon University, Human-Computer Interaction Institute
January 11, 2030 - December 1, 2025
B.A. in Library and Information Science at National Taiwan University
September 1, 2015 - June 30, 2020

Qualifications

Google AI Essentials
June 1, 2025 - June 30, 2025
Google UX Design
January 1, 2024 - January 31, 2024

Industry Experience

Education, Software & Internet, Media & Entertainment, Professional Services