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I'm a Product Designer who builds at the intersection of AI, Learning Science, and complex systems — trained at CMU's Human-Computer Interaction Institute, and currently designing AI workflows at Perflection AI. I work best where the problem isn't fully defined. Whether it's architecting a design system from scratch, mapping branching logic inside a mobile game, or rethinking how AI delivers feedback to learners — I start by diagnosing, not wireframing. My work spans 0→1 product ownership, WCAG accessibility, and research-backed interaction design. I care about systems that scale without losing the human in the loop.…I'm a Product Designer who builds at the intersection of AI, Learning Science, and complex systems — trained at CMU's Human-Computer Interaction Institute, and currently designing AI workflows at Perflection AI. I work best where the problem isn't fully defined. Whether it's architecting a design system from scratch, mapping branching logic inside a mobile game, or rethinking how AI delivers feedback to learners — I start by diagnosing, not wireframing. My work spans 0→1 product ownership, WCAG accessibility, and research-backed interaction design. I care about systems that scale without losing the human in the loop.

Vanessa Chang

Product Designer, UX Designer, UI Designer, +2

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I'm a Product Designer who builds at the intersection of AI, Learning Science, and complex systems — trained at CMU's Human-Computer Interaction Institute, and currently designing AI workflows at Perflection AI. I work best where the problem isn't fully defined. Whether it's architecting a design system from scratch, mapping branching logic inside a mobile game, or rethinking how AI delivers feedback to learners — I start by diagnosing, not wireframing. My work spans 0→1 product ownership, WCAG accessibility, and research-backed interaction design. I care about systems that scale without losing the human in the loop.…I'm a Product Designer who builds at the intersection of AI, Learning Science, and complex systems — trained at CMU's Human-Computer Interaction Institute, and currently designing AI workflows at Perflection AI. I work best where the problem isn't fully defined. Whether it's architecting a design system from scratch, mapping branching logic inside a mobile game, or rethinking how AI delivers feedback to learners — I start by diagnosing, not wireframing. My work spans 0→1 product ownership, WCAG accessibility, and research-backed interaction design. I care about systems that scale without losing the human in the loop.

Available to hire

I’m a Product Designer who builds at the intersection of AI, Learning Science, and complex systems — trained at CMU’s Human-Computer Interaction Institute, and currently designing AI workflows at Perflection AI.

I work best where the problem isn’t fully defined. Whether it’s architecting a design system from scratch, mapping branching logic inside a mobile game, or rethinking how AI delivers feedback to learners — I start by diagnosing, not wireframing.

My work spans 0→1 product ownership, WCAG accessibility, and research-backed interaction design. I care about systems that scale without losing the human in the loop.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Chinese

Fluent

Work Experience

Product Designer at Perflection AI

April 1, 2026 - Present

– Architected AI report verification and prescription workflows for ~300-student coaching platform — from coach discovery interviews through mid-fi prototype – Defined responsible AI interaction patterns for expert review — establishing confidence surfacing, coach override flows, and human-in-the-loop safeguards across AI-assisted diagnosis workflows

Director of Web & Product Design at National Institute for Play

February 20, 2026 - Present

– Delivered full website redesign as sole owner — IA restructure, HubSpot CMS build, and marketing lifecycle automation across 10 agile sprints in 10 weeks – Reframed every incoming brief as a product problem in direct CEO-level reviews; redirected a contact-form initiative to a newsletter + smart trigger strategy

Product Design Intern at Open Learning Initiative

December 14, 2024 - January 12, 2025

– Built Torus design system from scratch: 11 auto-layout components with tokens, variants, and WCAG 2.1 AA compliance — adopted by 10+ designers and engineers – Restructured 100+ page IA and rewrote UX copy; post-launch SUS 76.9, above industry average of 68