Bilingual English/Spanish communications professional with experience creating engaging experiences, coordinating programs and events, and connecting with diverse audiences across education, hospitality, and international environments. Known for strong organization, creativity, audience engagement, and people-centered communication. Brings hands-on experience managing social media content, developing individualized educational resources, and supporting community engagement through research-driven storytelling and stigma-challenging advocacy.

Vanessa Pesantez Ortega

Bilingual English/Spanish communications professional with experience creating engaging experiences, coordinating programs and events, and connecting with diverse audiences across education, hospitality, and international environments. Known for strong organization, creativity, audience engagement, and people-centered communication. Brings hands-on experience managing social media content, developing individualized educational resources, and supporting community engagement through research-driven storytelling and stigma-challenging advocacy.

Available to hire

Bilingual English/Spanish communications professional with experience creating engaging experiences, coordinating programs and events, and connecting with diverse audiences across education, hospitality, and international environments. Known for strong organization, creativity, audience engagement, and people-centered communication.

Brings hands-on experience managing social media content, developing individualized educational resources, and supporting community engagement through research-driven storytelling and stigma-challenging advocacy.

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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Server/Bartender at Jefe Urban Cocina | Minneapolis, MN
February 1, 2025 - June 1, 2026
Delivered personalized customer experiences in a fast-paced, high-volume environment while managing multiple requests and priorities. Trained new staff on service procedures and positions, supporting consistent team operations and guest experiences. Built relationships with diverse customers, resolved concerns professionally, and collaborated with team members to maintain efficient service.
Freelance Social Media & Content Support at Independent Client | Minneapolis, MN
January 1, 2024 - Present
Managed an Instagram account for an independent makeup brand, supporting day-to-day content and audience engagement. Created and organized visual content designed to promote products and strengthen the brand’s social media presence. Developed content ideas and promotional posts aligned with the client’s brand and target audience.
Bilingual Academic Coach at Minneapolis Public Schools - The Office of Latine Achievement
October 1, 2023 - January 1, 2026
Provided bilingual English/Spanish communication and support to students, families, educators, and district stakeholders across diverse communities. Coordinated schedules, logistics, special assignments, educational programs, and events while managing multiple priorities and deadlines. Created engaging activities and individualized resources while collaborating with staff to support participation, relationships, and student goals.
Bilingual communications professional / Social media & content support at The Minnesota Youth Sex Trading Project (MYST) - Virtual Research Assistant (contract project)
April 1, 2022 - September 1, 2022
Conducted surveys, interviews, and research data collection using multiple computer programs to support youth-focused research. Managed and curated social media content for the @theMYSTproject Instagram account to increase awareness of youth-related issues. Engaged with followers by sharing resources, providing support, and communicating messages that challenged stigma around youth issues.
English Language Assistant & Cultural Ambassador at The North American Language & Cultural Assistance Program | Spain
January 1, 2021 - January 1, 2023
Organized cultural events, field trips, and extracurricular activities, coordinating logistics and creating engaging experiences for students. Created interactive activities and multimedia materials to increase engagement and support communication across diverse audiences. Adapted communication and teaching approaches across two schools and diverse language-proficiency levels in an international environment.

Education

Bachelors of Science in Youth Studies at University of Minnesota - Twin Cities
January 1, 2020 - May 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Non-Profit Organization, Travel & Hospitality, Professional Services