Hi, I’m Veda Samohitha Chaganti, a Machine Learning and Generative AI Engineer with over 9 years of experience building data-driven and AI solutions across banking, healthcare, e-commerce, and enterprise technology. In my current role at Bank of America, I build AI solutions for compliance, KYC/AML, fraud, risk, and customer-operations teams. My work includes Python, FastAPI, Azure OpenAI, RAG pipelines, LangChain, LangGraph, vector databases, semantic search, document intelligence, and MLOps. I have built systems that help users search policies, summarize documents, extract key information, and receive source-grounded responses securely. Previously, I worked on healthcare AI and ML use cases involving claims analytics, clinical NLP, document processing, patient-risk models, forecasting, and model deployment. I have also worked on recommendation systems, churn prediction, demand forecasting, anomaly detection, and large-scale data pipelines using Python, SQL, PySpark, Databricks, Airflow, Kafka, TensorFlow, PyTorch, Scikit-learn, AWS, Azure, and GCP. What makes me a strong fit for a Machine Learning Engineer role is that I can handle the complete lifecycle: understanding the business problem, preparing data, building and evaluating models, deploying APIs, creating MLOps pipelines, monitoring performance, and working with product, data, and engineering teams to deliver reliable production solutions. I combine strong ML fundamentals with hands-on experience in modern GenAI and cloud-based deployment.

Veda Samohitha Chaganti

Hi, I’m Veda Samohitha Chaganti, a Machine Learning and Generative AI Engineer with over 9 years of experience building data-driven and AI solutions across banking, healthcare, e-commerce, and enterprise technology. In my current role at Bank of America, I build AI solutions for compliance, KYC/AML, fraud, risk, and customer-operations teams. My work includes Python, FastAPI, Azure OpenAI, RAG pipelines, LangChain, LangGraph, vector databases, semantic search, document intelligence, and MLOps. I have built systems that help users search policies, summarize documents, extract key information, and receive source-grounded responses securely. Previously, I worked on healthcare AI and ML use cases involving claims analytics, clinical NLP, document processing, patient-risk models, forecasting, and model deployment. I have also worked on recommendation systems, churn prediction, demand forecasting, anomaly detection, and large-scale data pipelines using Python, SQL, PySpark, Databricks, Airflow, Kafka, TensorFlow, PyTorch, Scikit-learn, AWS, Azure, and GCP. What makes me a strong fit for a Machine Learning Engineer role is that I can handle the complete lifecycle: understanding the business problem, preparing data, building and evaluating models, deploying APIs, creating MLOps pipelines, monitoring performance, and working with product, data, and engineering teams to deliver reliable production solutions. I combine strong ML fundamentals with hands-on experience in modern GenAI and cloud-based deployment.

Available to hire

Hi, I’m Veda Samohitha Chaganti, a Machine Learning and Generative AI Engineer with over 9 years of experience building data-driven and AI solutions across banking, healthcare, e-commerce, and enterprise technology.

In my current role at Bank of America, I build AI solutions for compliance, KYC/AML, fraud, risk, and customer-operations teams. My work includes Python, FastAPI, Azure OpenAI, RAG pipelines, LangChain, LangGraph, vector databases, semantic search, document intelligence, and MLOps. I have built systems that help users search policies, summarize documents, extract key information, and receive source-grounded responses securely.

Previously, I worked on healthcare AI and ML use cases involving claims analytics, clinical NLP, document processing, patient-risk models, forecasting, and model deployment. I have also worked on recommendation systems, churn prediction, demand forecasting, anomaly detection, and large-scale data pipelines using Python, SQL, PySpark, Databricks, Airflow, Kafka, TensorFlow, PyTorch, Scikit-learn, AWS, Azure, and GCP.

What makes me a strong fit for a Machine Learning Engineer role is that I can handle the complete lifecycle: understanding the business problem, preparing data, building and evaluating models, deploying APIs, creating MLOps pipelines, monitoring performance, and working with product, data, and engineering teams to deliver reliable production solutions. I combine strong ML fundamentals with hands-on experience in modern GenAI and cloud-based deployment.

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Work Experience

Senior Generative AI Engineer / AI Platform Engineer at Bank of America
July 1, 2024 - Present
Built a secure banking GenAI intelligence platform for compliance, fraud, KYC/AML, and customer operations teams. Designed enterprise RAG architectures (ingestion/OCR, metadata enrichment, chunking, embeddings, Azure AI Search hybrid retrieval, reranking, citation/grounded response generation, validation, and hallucination checks). Developed multi-agent workflows with CrewAI/AutoGen-style experimentation and LangGraph orchestration for policy lookup, document review, case summarization, and decision support. Implemented MCP-style POC patterns for governed agent-tool connectivity with tool allowlisting, schema/input validation, scoped permissions, audit logging, controlled SQL/query execution utilities, timeout/fallback handling, and traceable execution flows. Delivered RESTful LLM service APIs (FastAPI/Flask) and applied LoRA/QLoRA PEFT fine-tuning to improve domain performance and reduce inference cost. Added robust testing, monitoring, prompt regression/evaluation utilities, and Resp
AI/ML Engineer at Change Healthcare
April 1, 2022 - June 1, 2024
Built healthcare AI/ML and document intelligence capabilities for claims and clinical operations, including document classification and clinical information extraction with HIPAA-aware workflows. Developed controlled GenAI/RAG proof-of-concepts for healthcare knowledge search and summarization using semantic retrieval and human review. Implemented ML pipelines using MLflow, Kubeflow, and Airflow for training/validation/deployment/monitoring with drift and data-quality checks. Delivered predictive analytics for risk scoring, forecasting, anomaly detection, and patient-risk patterns. Implemented NLP (classification, NER, summarization, sentiment, conversational support) and computer vision (OCR, object detection using OpenCV/YOLO/Vision Transformers). Built scalable feature/model-serving architectures with Docker/Kubernetes/Kafka/Redis, plus REST/GraphQL/API integrations for enterprise usage and Responsible AI controls for PHI/PII handling.
ML Engineer / Senior Data Scientist at Chewy
September 1, 2020 - March 1, 2022
Developed production ML for e-commerce, including recommendation engines, personalized search, demand forecasting, inventory analytics, churn prediction, and customer personalization. Built end-to-end pipelines for large-scale structured/unstructured data using Spark/PySpark, Kafka, Airflow, Databricks, and BigQuery. Implemented NLP for sentiment/topic/NER and document/review analysis; built deep learning models for vision and forecasting. Deployed models via REST APIs (FastAPI/Flask/Django) with MLOps automation using MLflow, Kubeflow, Docker/Kubernetes, and CI/CD. Built and tuned models (classification/regression/clustering/recommendations) with ensemble/feature engineering and evaluation metrics (ROC-AUC, PR/F1, RMSE/MAE/MAPE). Added monitoring and explainability practices for reliability in production analytics.
ML Engineer / Data Scientist at Southwest Airlines
March 1, 2019 - August 1, 2020
Created airline analytics and operational intelligence for passenger demand forecasting, disruption prediction, route performance analysis, and loyalty segmentation. Built predictive models for demand, seat-level prediction, churn/engagement, and fare-class behavior; improved identity resolution via fuzzy matching and record linkage across passenger/booking/loyalty/ticketing datasets. Implemented batch and near-real-time pipelines using Spark/PySpark plus AWS services and Kafka for processing passenger and operational events. Engineered ETL workflows with Glue/S3/Redshift/Lambda and automated scoring/validation using MLflow and scheduled pipelines. Delivered dashboards in Tableau/Power BI for KPIs and operational insights; collaborated with operations and data engineering stakeholders to support scalable delivery.
Data Scientist at CA Technologies
July 1, 2016 - November 1, 2018
Delivered foundational data science and production-support analytics across customer analytics, anomaly detection, forecasting, and recommendation workflows. Built predictive models for segmentation, churn, fraud/risk analysis, and demand forecasting using classical ML and deep learning approaches. Implemented NLP tasks such as sentiment analysis, topic modeling, NER, and summarization using spaCy/NLTK and embeddings/TF-IDF. Developed automated feature pipelines and model training workflows with reproducibility and deployment efficiency. Built BI dashboards using Tableau/Power BI and supported stakeholders with actionable visualizations. Applied MLOps support with MLflow, Git, Jenkins, Docker, and CI/CD, including Responsible AI practices (explainability, bias review/fairness evaluation, and data governance).

Education

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Qualifications

Industry Experience

Financial Services, Healthcare, Retail, Transportation & Logistics, Software & Internet, Professional Services, Other